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High-Tech

  • 2 min read

    INVITATION: Defining CX’s role in the digital world of tomorrow

    Join Contentsquare, Zoom, Nespresso, Dell, Walmart, Microsoft and Others for a Half-Day Virtual Event  Customer experience is increasingly defining brands and becoming a factor that can soar a brand to new heights or sink its ship. It’s shaping the future of online engagement between brand and audience and becoming the battleground on which market leaders […]

    Niki Hall
  • 1 min read

    The one small change that boosted Dreams’ Black Friday revenue by 18%

    Established in 1985, Dreams is the UK’s number one specialist bed retailer. Headquartered at ‘Bedquarters’ in High Wycombe, and with 1,900 employees across the UK, Dreams sells 10,000 mattresses, bases, and headboards per week to customers nationwide through its store network of over 200 sites and online. During last year’s Black Friday, Octavia Benham — […]

    Chris Camps
  • 5 min read

    2021 Digital Experience Benchmarks by Industry 

    Every year, Contentsquare releases a digital experience benchmark report to help businesses see how their digital experience stacks up against the world’s leading brands. This year’s report stands out for a few reasons.  Firstly, it tracks and measures the change in consumer digital behaviors that took place over the last year and the digital transformation […]

    Lyssa Test
  • 3 min read

    Impact of Coronavirus on eCommerce: A Week Of Consolidation And Stabilization (Update 7)

    To provide understanding during this uncertain time, we are monitoring the impact of coronavirus on online consumer behaviors. See the latest data on our Covid-19 eCommerce Impact data hub. As businesses continue to be affected by the Coronavirus outbreak, a picture has emerged over the past few weeks of which sectors are recording a steady […]

    Jean-Marc Bellaiche
  • 3 min read

    Sheltering In Leads To Home Improvement

    To provide understanding during this uncertain time, we are monitoring the impact of coronavirus on online consumer behaviors. See the latest data on our Covid-19 eCommerce Impact data hub. After weeks of working from home, working out from home, socializing from home, and doing just about everything from home, data shows that consumers everywhere are […]

    Aimee Stone Munsell
  • 4 min read

    Driving Innovation: How Brooks Bell is Helping Brands Achieve Experimentation Excellence

    At Contentsquare, we have a rich ecosystem of technology and strategic partners, built around the needs and business objectives of customer-centric companies and experience-driven brands. We spoke with Gregory Ng, the CEO of Brooks Bell, and asked him for his thoughts on experimentation and personalization in the age of experience. Can you tell us a […]

    Gregory Ng

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