Contentsquare for Retail

Every shopper is unique. Learn what makes them click.

The Retail industry has experienced rapid change the past several years, with the digital experience accelerating in importance for how retailers differentiate, compete, and thrive.

With Contentsquare for Retail, all types of retailers can put digital experiences at the center of their growth strategy.

  • Everlane
New Retail Report

Compare your retail site to the biggest players in CX

Get the data and insights to make every visit count

2023 Retail Digital Experience Benchmark cover

Improve shopper conversion

  • Visualize how shoppers are navigating product categories and searching for products.
  • Compare distinct behavior of different segments of shoppers.
  • Use insights to improve trials and checkout and extend these insights to better inbound campaign performance by understanding why traffic may bounce from your site or where shoppers navigate if they stay on your site.

Optimize product performance

  • Spend more time on products that move shoppers along in the customer journey and drive conversion.
  • Optimize your product mix based on product sales and conversion as well as placement on the page, price, cross-sell impact, user reviews and other factors.
  • Orchestrate better shopping journeys with products that shoppers are looking for and drive higher conversion.

Get the most for your money spent on acquiring and retaining shoppers.

  • Leverage enriched customer insights across your eCommerce tech stack for more effective results.
  • Drive more personalized experiences through your eCommerce platform, CMS, CRM or marketing automation system with insights of shopper feelings, behavior and intent.
  • Get better quality A/B test results and go beyond simple reports in web analytics.
  • Get greater value from your stack and a higher ROI.
Case Study

How one change boosted Black Friday revenue by +18%

Learn how the team at Dreams was able to use Contentsquare’s Zone-based Heatmaps and Live Zoning features to monitor the performance of their landing pages day-to-day and spot any issues.

Read the full story View all case studies
What Contentsquare gives us is the flexibility to understand what our customers are doing now, and how we can make changes that will help their customer journey."

Octavia Benham

Online Trading Manager

View solutions for more industries

  • Solutions for B2B

    With Contentsquare for B2B, understand which digital journeys and content are working and which are not so that you can improve lead qualification and conversion, build pipeline and get a better return on your marketing spend.

    Learn more
  • Solutions for Financial Services

    With Contentsquare for Financial Services, banking, insurance, investment and fintech companies can put digital experiences at the center of their growth strategy.

    Learn more
  • Solutions for Telecom

    The telecommunications industry is one marked by constant change, with new technologies, tighter regulations and more demanding consumers. Put digital experiences at the center of your growth strategy.

    Learn More
  • Solutions for Travel & Hospitality

    With Contentsquare for Travel & Hospitality companies can move quickly to deliver faster growth and customer happiness.

    Learn More

Discover the power of Digital Experience Analytics

  • 2023 Retail Digital Experience Benchmark cover


    2023 Retail Digital Experience Benchmark

    Measure what matters most to your customers to optimize engagement, boost efficiency, fuel customer satisfaction and drive ROI and growth.

  • Friction is sabotaging 37% of sessions, dragging retail conversion rates down


    Beat the Retail Benchmark

    Tune in for this 45-minute session to dive into the key findings in our 2023 Retail Digital Experience Benchmark Report and hear from industry leaders on the digital customer experience (DX) strategies they’ll be using to delight shoppers, drive conversions and fuel growth this year. Y

  • 3 ecommerce conversion rate optimization strategies to grow your retail business this year


    3 strategies for driving more conversion through eCommerce experiences

    With economic conditions making growth an uphill struggle, it’s never been more important for eCommerce businesses to drive conversions. But it’s also never been more challenging. Download this report to learn more.

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