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Welcome to CX circle

CX circle is your go-to source for all things customer experience.

Browse our global content library for the latest digital trends, industry insights and practical advice from leading brands.

 

2022 CX circle

Live Events

  • CX Circle Feature Image

    Tokyo

    The DX Gala.デジタル顧客体験の祝祭オスカー級のデジタル体験を創り出す

    30th November | In-person Event

Watch On-demand

Learn from the experts

  • CX Circle Dubai Feature Image

    Dubai

    More. Human. Analytics.

  • CX Circle Paris Feature Image

    Paris

    Pour un monde digital plus humain

  • CX Circle Feature Image

    Singapore

    The DX Gala: Creating Oscar-worthy digital experiences

  • CX Circle Sydney Feature Image

    Sydney

    The DX Gala: Creating Oscar-worthy digital experiences

  • London

    Step into the future of human digital experiences

  • North America

    Humanize the Digital Experience: Maximizing ROI at Every Stage of the Journey

  • CX Circle Paris Feature Image

    DACH

    Power to the People: Humanising Digital CX

 

Watch the highlights

 

Keeping it Human in a Digital World

Rob Sleath, Senior Optimisation Manager, Lovehoney

 

Back to the Future: Customer Experience in 50 years

Gary Roth, Director of Business Value Services, Contentsquare

 

Crazy Rich Data: Innovative ways data is informing UX Design

Quaetapo, Senior Manager Program Delivery, RM Williams

 

Fairprice: Crazy Rich Data

Vasu Venkataraman, Head of Platform Growth, Fairprice

Contributors

  • Microsoft

Keep on reading

Learn from the experts

  • Personalization | Guide

    How to take your personalization to the next level

    Get actionable tips and tricks on personalizing your website experience. In this guide, we share advice from personalization experts and real-life examples from brands like De Beers, Avon, and Waitrose.

  • eCommerce | Ebook

    5 takeaways about being a woman in eCommerce

    We sat down with three women from leading eCommerce brands (Boody, Lee Matthews and eucalyptus) to learn about their experiences with imposter syndrome. Read our blog to find out five takeaways.

  • Customer experience | Blog

    8 customer experience trends to look out for in 2023 and beyond

    We’ve gathered the top trends in customer experience from CX circle London. From immersive experiences to experimentation, find out how leading brands are future-proofing their CX strategies.

  • Customer experience | Blog

    A Q&A with Mark Adams at VICE on driving digital innovation

    In this Q&A, Mark gives his two cents on all things customer experience and digital innovation. Find out his hard-hitting answers to questions about AI, the metaverse and what digital strategies should include in the future.

  • Analytics | Report

    Digital Experience Benchmark Report

    Our team of experts analysed over one hundred data points from over 46 billion user sessions around the globe. Get expert analysis and guidance to improve your digital CX and help your brand stand out!

  • Analytics | Ebook

    Everything you need to know about digital experience analytics

    This ebook highlights why and how leading brands worldwide are augmenting their
    web analytics tools like Google Analytics with digital experience analytics solutions such
    as Contentsquare.

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and never miss an event!