Welcome to CX circle
CX circle is your go-to source for all things customer experience.
Browse our global content library for the latest digital trends, industry insights and practical advice from leading brands.
2022 CX circle
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Tokyo
The DX Gala.デジタル顧客体験の祝祭オスカー級のデジタル体験を創り出す
30th November | In-person Event
Watch On-demand
Learn from the experts
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Tokyo
The DX Gala.デジタル顧客体験の祝祭オスカー級のデジタル体験を創り出す
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Dubai
More. Human. Analytics.
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Paris
Pour un monde digital plus humain
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Singapore
The DX Gala: Creating Oscar-worthy digital experiences
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Sydney
The DX Gala: Creating Oscar-worthy digital experiences
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London
Step into the future of human digital experiences
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North America
Humanize the Digital Experience: Maximizing ROI at Every Stage of the Journey
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DACH
Power to the People: Humanising Digital CX
Watch the highlights
Keeping it Human in a Digital World
Rob Sleath, Senior Optimisation Manager, Lovehoney
Back to the Future: Customer Experience in 50 years
Gary Roth, Director of Business Value Services, Contentsquare
Crazy Rich Data: Innovative ways data is informing UX Design
Quaetapo, Senior Manager Program Delivery, RM Williams
Fairprice: Crazy Rich Data
Vasu Venkataraman, Head of Platform Growth, Fairprice
Contributors
Keep on reading
Learn from the experts
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Personalization | Guide
How to take your personalization to the next level
Get actionable tips and tricks on personalizing your website experience. In this guide, we share advice from personalization experts and real-life examples from brands like De Beers, Avon, and Waitrose.
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eCommerce | Ebook
5 takeaways about being a woman in eCommerce
We sat down with three women from leading eCommerce brands (Boody, Lee Matthews and eucalyptus) to learn about their experiences with imposter syndrome. Read our blog to find out five takeaways.
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Customer experience | Blog
8 customer experience trends to look out for in 2023 and beyond
We’ve gathered the top trends in customer experience from CX circle London. From immersive experiences to experimentation, find out how leading brands are future-proofing their CX strategies.
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Customer experience | Blog
A Q&A with Mark Adams at VICE on driving digital innovation
In this Q&A, Mark gives his two cents on all things customer experience and digital innovation. Find out his hard-hitting answers to questions about AI, the metaverse and what digital strategies should include in the future.
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Analytics | Report
Digital Experience Benchmark Report
Our team of experts analysed over one hundred data points from over 46 billion user sessions around the globe. Get expert analysis and guidance to improve your digital CX and help your brand stand out!
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Analytics | Ebook
Everything you need to know about digital experience analytics
This ebook highlights why and how leading brands worldwide are augmenting their
web analytics tools like Google Analytics with digital experience analytics solutions such
as Contentsquare.
