USER PRIVACY & DATA SECURITY
Does Contentsquare collect site visitors’ IP addresses?
IP addresses are used for geolocation (city level), blacklisting unwanted visitors and for troubleshooting purposes only. IP addresses are deleted promptly following use, not to exceed 3 days.
What Cookies does Contentsquare use?
The cookies used by Contentsquare can be found here.
Is Contentsquare GDPR/CCPA compliant?
The Contentsquare platform is fully GDPR/CCPA-compliant. It is important that the customer specific implementation of Contentsquare conforms to GDPR, CCPA and any other applicable privacy regulations.
Does Contentsquare collect personal information?
Can site visitors opt out of Contentsquare tracking?
Yes. Contentsquare clients are provided with a link which is used on their site for visitors to opt out of tracking. Clicking the opt-out link places a cookie in the user’s browser which directs Contentsquare not to track.
Does Contentsquare use Third-Party Cookies?
The Contentsquare platform does not use Third-Party cookies. Customer visitors cannot be tracked on third party websites.
Does Contentsquare use third party sub-processors?
Yes. Here is the list of subprocessors.
For how long is the website visitors data stored in Contentsquare?
Data is stored for up to 13 months, unless otherwise specifically requested by our customers.
How can I request to exercise a Data Subject / Consumer Right under the GDPR/CCPA?
Contact the Contentsquare Privacy Team at [email protected] with details on such request.
How can I contact the Data Protection Officer at Contentsquare?
The privacy team can be contacted by email at the following address: [email protected]