6 min read
Are you ready to deliver exceptional CX experiences within the FinServ sector? Download our Fate of Finance report for an in-depth look at what the future holds, according to twelve digital leaders from global banking, financial services, and insurance businesses. Financial services: digital transformation The global pandemic forced many banking, financial services, and insurance companies […]
5 min read
Every year, Contentsquare releases a digital experience benchmark report to help businesses see how their digital experience stacks up against the world’s leading brands. This year’s report stands out for a few reasons. Firstly, it tracks and measures the change in consumer digital behaviors that took place over the last year and the digital transformation […]
2 min read
Getting your digital experience right matters. Research by Aberdeen Group has shown that delivering a good digital experience results in up to 15% uplift in customer retention rates, up to 7x improvement in annual company revenue and up to 6x improvement in customer satisfaction rates. The Royal Bank of Scotland (RBS) is a prime example of how […]
3 min read
Contentsquare helps global financial services providers improve customer experience and business results.
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