Miscellaneous

  • 3 min read

    Step into the future: CX circle London is back!

    CX Circle — the customer experience event of the year — is back.  This time, we’re stepping into the future of human digital experiences. We’ve got immersive futuristic breakout rooms, surprise entertainment, and a closing party your future self will thank you for.   Speakers from VICE, Sky, Lovehoney, Clarins, On the Beach and many more (incredible) […]

    Nea Bjorkqvist

  • 2 min read

    Why Khaleej Times is partnering up with Contentsquare (and why you should too)

    We had the pleasure of chatting with Sohail Nawaz, Chief Digital Officer at Khaleej Times on our brand new partnership. In this exclusive interview, he shares why they chose Contentsquare’s digital experience analytics platform to help their teams better understand their online customer behavior and deliver exceptional experiences for their readers.  Could you introduce yourself […]

    Nea Bjorkqvist

  • 5 min read

    How Zoopla uses Contentsquare and Optimizely to build and refine their personalization strategy

    We had the pleasure of interviewing Veronica Saha, Head of Analytics at Zoopla, to get the scoop on how they’re using Contentsquare’s integration with Optimizely to build, refine, and optimize their personalization strategy. In our chat, Veronica covered the importance of personalization, how to implement a strategy, and how she’s using both tools to drive […]

    Nea Bjorkqvist

  • 2 min read

    INVITATION: Defining CX’s role in the digital world of tomorrow

    Join Contentsquare, Zoom, Nespresso, Dell, Walmart, Microsoft and Others for a Half-Day Virtual Event  Customer experience is increasingly defining brands and becoming a factor that can soar a brand to new heights or sink its ship. It’s shaping the future of online engagement between brand and audience and becoming the battleground on which market leaders […]

    Niki Hall

  • 4 min read

    UX tips to improve your site’s conversion rate

    Encouraging users to submit their information on your website for a follow-back isn’t easy. Many users are deterred from providing information if it seems as though a site’s only purpose is to get their email and phone number.  So here are some content-oriented tips to ensure the foundation of your lead generation experience is headed […]

    Michelle Lee

  • 2 min read

    Sale season fails: The eCommerce bloopers our customers are trying to forget

    If you never fail, you never learn. That’s why at one of our recent client clubs we asked our lovely customers about their biggest trade and merchandising bloopers ahead of this year’s sale season. From the relatively small to the big and painful, here are some of our clients’ biggest eCommerce bloopers – anonymized, of […]

    Katie Leask

  • 3 min read

    A step-by-step guide to creating a career development plan + infographic

    Jasmine Gill, Senior Manager of Strategic Initiatives at American Express, spoke on the importance of taking ownership of your career growth at Contentsquare’s latest CX Circle event.  Having felt like she had a slow start to her own career journey (with plenty of ambiguous, unhelpful feedback along the way), Jasmine shared one piece of advice […]

    Katie Leask

  • 4 min read

    How to ensure your retail site is accessible to all this sale season

    Making a website accessible to all can seem intimidating and, unfortunately, it’s not often seen as a priority by most businesses. What many people don’t realize, however, is the sheer number of people who have a disability.  Today’s brands aim to serve the needs of their customers, but many fail to do so because millions […]

    Matt Christie