Contentsquare’s Digital Experience Monitoring solution not only monitors user experience, web and app performance, and errors, it also shows you how these issues affect customer journeys, user behavior, conversions and revenues. We’re able to do this because:
1) We capture rich behavioral data - every click, tap, swipe, hover - but also every event, every error, all the text seen by your users, and web/app performance metrics for every page/screen. Having all this data is what allows us to correlate technical or performance issues with the impact on business outcomes and user behavior.
2) We provide immersive visualizations and comparisons that help surface insights and “aha moments” faster and more effectively than any other solution. Our journey analytics, advanced zoning heatmaps, and impact quantification visualizations are completely different from anything else out there. They make it incredibly easy to see exactly what’s happening and why it matters.
3) We are the only solution that connects use cases from top-of-funnel to bottom - from acquisition to adoption to retention - and across all the teams that have a stake in their users’ digital experience - UX teams, marketing, web analytics, product and mobile app teams, eCommerce teams, and IT teams. We enable collaboration across these teams based on a shared understanding of user experience.