icon of a dollar sign pointing upwards indicating rising money Business Benefits

Grow faster, move quicker and make your customers happy.

Our differentiated approach focused on understanding, action and trust, results in clear business benefits for our customers. We enable 1000+ customers around the world, across many industries and of all different sizes to grow faster, move quicker and attain happier customers.

Forrester Total Economic Impact™

602% ROI with Contentsquare

Discover some of the Forrester study’s key findings—and to learn why proving ROI on CX is more urgent than it’s ever been before.

Forrester’s free study - how Contentsquare delivered 602% ROI

Achieve faster growth. Drive higher conversion, build revenue.

Contentsquare is designed to accelerate the growth of your business. We enable you to understand and empathize with how your customers feel about the digital experience, and what they care about the most. These insights help you identify and recover lost revenue, as well as surface and capitalize on new revenue-generating opportunities that improve the customer experience faster than your competitors. 

Within just 4 months we increased annual revenue by $3.5 million, which is a huge win and one which we’d have never been able to see if it wasn’t for Contentsquare."

Create experiences that differentiate your business - quickly.

In the face of unpredictable market disruption, we understand how critical it is to move quickly and get it right. Minimize your risk and stop worrying about how you’re going to keep up with constantly changing customer expectations. Contentsquare instantly puts a full understanding of the customer experience into the hands of your entire team – marketing, e-commerce, operations, product management, and user analytics — so they can quickly align which actions to prioritize.

Contentsquare is at the heart of our decision making process. Since it’s been introduced to the bank, it has rapidly become one of the key platforms we use to prioritize wins for the business and for the customer. Without it, we would have missed a lot of opportunities. It has more than paid its own way and I’m sure it will continue to do so."

Nathan King

Testing, Personalisation and Experimentation Manager - CRO Squad

Attain customer happiness. Build loyalty and higher customer lifetime value.

Contentsquare puts customer happiness at the heart of its solution. After all, no one knows better than your customers what constitutes a great customer experience. By providing insight into why customers behave the way they do, what delights them and what gets in the way of a great customer experience, we help businesses go from being customer-centric to customer-driven, and build experiences customers will love.

We use Contentsquare to discover opportunities where there's friction, where there are pain points, where we can potentially improve the customer experience and where we can see the customers are having a tricky time interacting with our website. We were able to see the ROI within three or four months of having onboarded the product."

Tristan Burns

Global Head of Analytics

Contentsquare Benefits Calculator

Calculate the impact of your digital experience

based on the Total Economic Impact™ study will give you an estimate on how much you can save through: Site optimization Reducing customer friction Internal productivity gains

Stats from Forrester's Total Economic Impact study of Contentsquare, demonstrating impact on customer experience ROI