Digital Accessibility Statement

This statement presents the accessibility policy of the CS website and defines the general level of accessibility on the site in accordance with standards and regulations. 

Note: For help with the website, please refer to our contact page for general information or to the Feedback and contact section of this page for accessibility issues. 

What is digital accessibility?

An accessible website is a site that allows all users to access its content without difficulty, including people with disabilities and using specialized software or hardware.

Accessibility policy of the contentsquare websites

Contentsquare attaches particular importance to the quality of its website. In order to achieve the best possible results, accessibility is taken into account by all those involved in the development of the site, who received special training. They are also supported by accessibility in-house and external experts, particularly for auditing, decision-making and verification of corrections throughout design and development.

This commitment is reflected in the development of the accessibility roadmap (PDF, 116 ko) and  annual action plans, aimed at ensuring compliance with the RGAA 4.1 (Référentiel Général pour l'Amélioration de l'Accessibilité (FR link) - General Guidelines for the Improvement of the Accessibility) and the gradual alignment of the digital content and services concerned with recommendations.

Accessibility statement

This accessibility declaration applies to the website https://contentsquare.com/ and https://contentsquare.fr

Compliance status

By applying the technical standards of France’s RGAA (General Guidelines for the Improvement of the Accessibility), it is possible to ensure that a web page complies with the 50 Level A and AA success criteria listed in the international standard WCAG 2.1 (Web Content Accessibility Guidelines).

The “contentsquare.fr” website is currently partially compliant with RGAA version 4.1 (and therefore WCAG 2.1) as a result of the non-conformities and exemptions listed below.

Test results

The compliance audit conducted by the Contentsquare Accessibility expert in Mai 2022 on the production version of the site reveals that 50% of the RGAA 4.1 criteria have been met.

List of non compliant criteria

  • 1.1 - Does each image conveying information have a text alternative?
  • 1.2 - Is each decorative image properly ignored by assistive technologies?
  • 1.3 - For each image conveying information with a text alternative, is this alternative relevant?
  • 2.2 - For each frame with a frame title, is this frame title relevant?
  • 3.3 - On each web page, do colors used on interface components or graphical elements conveying information have sufficient contrast (except for particular cases)?
  • 4.1 - Does each pre-recorded time-based media have, where necessary, a text transcript or an audio description (except for particular cases)?
  • 4.13 - Is each time-based and non-time-based media compatible with assistive technologies (except for particular cases)?
  • 6.1 - Each link is explicit (except for particular cases)?
  • 6.2 - On each web page, does each link, except for anchors, have a text?
  • 7.1 - Is each script, where necessary, compatible with assistive technologies? 
  • 7.3 - Can each script be controlled with a keyboard or any pointing device (except for particular cases)?
  • 7.4 - For each script initiating a change of context, is the user informed or can the user control it?
  • 8.2 - For each web page, is the generated source code valid depending on the specified document type (except for particular cases)?
  • 8.3 - Is the default language present on each web page?
  • 8.6 - For each web page with a page title, is the title relevant?
  • 8.7 - On each web page, is each change of language indicated in the source code (except for particular cases)?
  • 8.9 - On each web page, tags should not be used for presentation purposes. Is this rule followed?
  • 9.1 - On each web page, is information structured by the appropriate use of headings?
  • 9.3 - On each web page, is each list structured appropriately?
  • 10.1 - On each web page, are style sheets used to control information presentation?
  • 10.2 - On each web page, does visible contents remain present when style sheets are disabled?
  • 10.6 - On each web page, can each link whose nature is not obvious be distinguished from the surrounding text?
  • 10.7 - On each web page, is the focus visible for each element that receives focus?
  • 10.8 - For each web page, are hidden contents destined to be ignored by assistive technologies?
  • 10.9 - On each web page, information must not be conveyed through shape, size or position alone. Is this rule followed?
  • 10.12 - On each web page, can text spacing properties be redefined by the user without loss of content or functionality (except for particular cases)?
  • 11.2 - Is each label associated with a form field relevant (except for particular cases)?
  • 11.9 - In each form, is the text of each button relevant (except for particular cases)?
  • 11.10 - In each form, is the input control used in a relevant way (except for particular cases)?
  • 11.11 - In each form, is input control accompanied, where necessary, by suggestions helping with the correction of input errors?
  • 12.8 - On each web page, is tabbing order consistent?
  • 12.11 - On each web page, can additional contents appearing upon hovering, focus or activation of an interface component, where necessary, be reached with the keyboard?
  • 13.10 - On each web page, can functionalities used or available using a complex gesture be available using a simple gesture (except for particular cases)?

Dispensations for disproportionate burdens

There is no content eligible for a dispensation for disproportionate burden.

Content not subject to the accessibility requirement

Some of the accessibility issues on the cookie banner widget present on the website are not subject to the accessibility requirements as this functionality is being managed by the company OneTrust. 

Some of the accessibility issues on the forms present on the website are not subject to the accessibility requirements as they are being managed by the company Hubspot. 

Some of the accessibility issues on the video player present on the website are not subject to the accessibility requirements as they are being managed by the company Wistia.

Contentsquare will correct all accessibility issues, related to these two functionalities, on which they have a minimum of control.

Publication of this accessibility statement

This statement was published on 31st May 2022.

Technologies used to create the site:

  • HTML5
  • CSS
  • SVG
  • JavaScript
  • ARIA

Content rendering checks were carried out with the following browser and screen reader combinations:

  • Chrome 94.0
  • Firefox 93.0
  • NVDA 
  • Jaws

Accessibility evaluation tools

  • Color Contrast Analyser
  • Firefox development tool
  • Axe
  • Web Developer (Firefox extension)

Site pages that have been checked for compliance

Feedback and contact

If you are unable to access content or a service, you can contact the site manager to obtain information about an accessible alternative or request the content in another form.

Contact us using the following email address: [email protected].

Mediation

The following mediation procedure is to follow in the case where:

You have contacted us to notify us of a lack of accessibility that prevents you from accessing any of the portal content or services, and you have not received a satisfactory response.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).