Digital Accessibility Statement

This statement presents the accessibility policy of the Contentsquare website and defines the general level of accessibility on the site in accordance with standards and regulations. 

Note: For help with the website, please refer to our contact page for general information or to the Feedback and contact section of this page for accessibility issues. 

What is digital accessibility?

An accessible website is a site that allows all users to access its content without difficulty, including people with disabilities and using specialized software or hardware.

Accessibility policy of the Contentsquare websites

As a mission driven company, Contentsquare attaches particular importance to the quality of its website. 

In order to achieve the best possible results, we try to take accessibility into account in the conception of the site. 

Although we worked with accessibility in mind for this new website, we understand that the new version of our website may present some accessibility issues and we are already working on it. 

We are also in the process of getting our new website audited by a third party partner against the WCAG 2.2 guidelines, in order to provide more information regarding the general level of accessibility of the website. 

Based on the results of this audit, a detailed accessibility statement will be provided and an accessibility roadmap and annual action plan will be defined to improve the accessibility of our website.

Feedback and contact

If you are unable to access content or a service, you can contact the site manager to obtain information about an accessible alternative or request the content in another form.

Contact us using the following email address: cswebite-accessibility@contentsquare.com.

Mediation

The following mediation procedure is to follow in the case where:

You have contacted us to notify us of a lack of accessibility that prevents you from accessing any of the portal content or services, and you have not received a satisfactory response.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).