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The awareness stage: How to capture and keep your visitors’ attention

5 min read

  • Customer Experience

Imagine walking into a store for the first time, and everything just clicks—the layout is perfect, the products are exactly…

Tracey Chè King

3 key insights: Braze’s 2024 Global Customer Engagement Review (+ tips and tools)

4 min read

  • Partners

Braze’s most recent Global Customer Engagement Review (CER) surveyed over 1,900 marketing executives from across 14 countries to identify key…

Jaida Temperly

8 customer segmentation models to choose from—and how to collect data for each

6 min read

Not all your customers want the same thing. But when you categorize them using different customer segmentation models, you start…

Anna Murphy

Report and Interactive Explorer

2024 Digital Experience Benchmark Report

Discover the trends shaping digital customer experiences and what you can do to prepare your business for 2024—and beyond.

Access the benchmarks

4 min read

Contentsquare announces new Experience Intelligence platform to deepen customer understanding, embeds AI throughout its solution

Global analytics leader integrates qualitative and quantitative analytics with native Voice of Customer (VoC) product addition to help brands improve…

Contentsquare

3 min read

Eurostar Group Leverages Digital to Reach 30 Million Passengers by 2030, Supported by Contentsquare

Paris, May 28th, 2024 – Eurostar Group, born from the merger of Thalys and Eurostar, has placed customer experience at…

Contentsquare

5 min read

Contentsquare’s journey to becoming a mission-driven company

Looking back on our journey of building this company, I’ve seen our priorities evolve over time, mirroring the different stages…

Jonathan Cherki

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