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Analytics

  • 2 min read

    Digital intelligence: Why you need it and how to choose the right solution

    Choosing a digital intelligence solution is one of the most important decisions you’ll make when it comes to improving your online customer experience (CX).  Data is everywhere. In the past few years we have accelerated into the future, where data about digital properties is readily available for almost everything—from bounce rate to visitor traffic, customer […]

    Delaney McDonald
  • 5 min read

    The Digital Happiness Index: Quantifying Your Customer Experience

    Although conversions are the desired outcome of a good customer experience, they are not the end-all be-all for brands. A happy customer may make a one-time purchase, but more importantly, a happy customer will return to do business with your company time and time again. But, how exactly do you define something as elusive as […]

    Lorraine Ryshin
  • 2 min read

    World Sleep Day: 53% of Americans Use Their Smartphone to Shop in Bed

    With mobile usage on the rise, 53% of Americans now admit to using their smartphone to shop while in bed. That’s according to our newest study, which surveyed over 1,000 US consumers, released to coincide with “World Sleep Day.”     While World Sleep Day is intended to celebrate sleep and call attention to important […]

    Contentsquare
  • 5 min read

    2021 Digital Experience Benchmarks by Industry 

    Every year, Contentsquare releases a digital experience benchmark report to help businesses see how their digital experience stacks up against the world’s leading brands. This year’s report stands out for a few reasons.  Firstly, it tracks and measures the change in consumer digital behaviors that took place over the last year and the digital transformation […]

    Lyssa Test
  • 6 min read

    How NVIDIA Uses Contentsquare for Data Democratization

    Data is a powerful tool that can help you make better decisions and across all aspects of your business. But often, getting access to the data you need is more difficult than it should be. That’s why data democratization is so important. Oftentimes, different teams in the same organization depend on different tools to pull […]

    Lyssa Test
  • 8 min read

    What a High Bounce Rate Says about Your Digital Customer Experience

    A high bounce rate on your site indicates your landing experience is not meeting your visitor’s expectations. Ideally, you want your site visitors to be captivated by your content the second they land on your site. After all, the more time they spend on your site, the more they can learn about your brand, your […]

    Contentsquare
  • 4 min read

    Inside The Black Box of Onsite Analytics: An Interview with David Bochsler

    In the wake of our recent $190 million Series D funding round, Contentsquare has announced its plans to accelerate growth in the APAC region with the launch of four offices in Tokyo, Singapore, Melbourne, and Sydney. To help lead Contentsquare’s APAC expansion, we are excited to welcome David Bochsler to the Contentsquare team as our […]

    Contentsquare
  • 3 min read

    Impact of Coronavirus on eCommerce: Digital Traffic and Sales Remain Strong As Stores Reopen (Update 14)

    To provide understanding during this uncertain time, we are monitoring the impact of coronavirus on online consumer behaviors. See the latest data on our Covid-19 eCommerce Impact data hub. Our analysts have been capturing and analyzing billions of digital visitor sessions over the past 15 weeks to bring experience makers up-to-date insight into online customer […]

    Jean-Marc Bellaiche
  • 3 min read

    New Platform Innovations Reveal Biggest Opportunities to Grow Digital Results

    Contentsquare, the leading experience analytics provider, today launched new solutions to make sophisticated data-driven decisions more accessible to the digital teams companies rely on for survival and growth. The new Merchandising, Insights and Troubleshooting solutions provide visual analysis and granular recommendations based on the fullest set of variables influencing digital consumer behavior including content, UX, […]

  • 3 min read

    Luxury Digital Retail Hits Turning Point After Weeks Of Declining Traffic & Purchases

    To provide understanding during this uncertain time, we are closely monitoring the impact of coronavirus on digital consumer behaviors. Find all the latest insights on our Covid-19 eCommerce Impact data hub. Luxury Industry Reels From Coronavirus Impact While many markets are feeling the negative effects of the ongoing crisis, the luxury sector is hurting more […]

    Jean-Marc Bellaiche
  • 3 min read

    Sheltering In Leads To Home Improvement

    To provide understanding during this uncertain time, we are monitoring the impact of coronavirus on online consumer behaviors. See the latest data on our Covid-19 eCommerce Impact data hub. After weeks of working from home, working out from home, socializing from home, and doing just about everything from home, data shows that consumers everywhere are […]

    Aimee Stone Munsell
  • 3 min read

    Surge in Online Grocery Shopping Shrinks Mobile Gap

    To provide understanding during this uncertain time, we are monitoring the impact of coronavirus on online consumer behaviors. See the latest data on our Covid-19 eCommerce Impact data hub. Last week saw a huge surge in traffic to online grocery stores, with the volume of visits increasing by +219% since the beginning of the outbreak […]

    Aimee Stone Munsell

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