Blog - eCommerce

6 min read

Ecommerce peak season: How to Optimize Your Website for a Smooth Shopping Experience

Getting ready for the eCommerce peak season? Today we want to tell you about how you can excel in your next peak campaign and the role of Digital Experience Analytics in creating the best digital experience for your customers.  This article will guide you through what you can do before, during and after the season. […]

8 min read

The eCommerce conversion funnel is changing: Here’s 3 strategies to help you adapt

The transformation of the eCommerce conversion funnel is a major paradigm shift that digital eCommerce teams can’t afford to ignore. For starters, it helps explain the -3.5% Year-on-Year drop in eCommerce conversion rates that we saw last year—and the accompanying dip in session consumption metrics such as time spent per session. We lay out exactly how […]

3 min read

Contentsquare’s Techstack Showcase: How to Build a Best-in-Class Technology Stack for Retailers

Shoptalk is one of the retail industry’s top events where the most influential digital leaders and innovative technologies come together for three days of conversations, workshops, and presentations on the future of retail. This year, Contentsquare invited our strategic partners onsite to stop by the Contentsquare booth for on-site product demos and discussions on the […]

6 min read

3 eCommerce conversion rate optimization strategies to grow your retail business this year

Ecommerce conversion rates dropped by -3.5% last year. We explored what might be behind this decline in a recent article. But enough about the problem; let’s talk solutions. We’ve seen the three eCommerce conversion rate optimization (CRO) strategies featured in this article work wonders for the conversion rates of leading retailers (we’ve provided links to […]

5 min read

Boost your retail conversion rates with these 5 killer insights from our benchmark report

With the mass reopening of physical stores and the emergence of a global cost of living crisis striking a double blow to online shopping, 2022 was a tough year for eCommerce. All the key metrics that measure success were heading in discouraging directions—not least retail conversion rates. While we’re not out of the woods yet, […]

3 min read

5 Holiday shopping trends to know for 2023

The holiday shopping season is critical for retailers to increase their revenue, expand their customer base, boost brand recognition and deplete their year-end inventory. And consumers know this—daily online traffic during the holidays was up to +67% higher than non-holiday traffic in 2022 (Contentsquare). To understand how consumer activity and behavior change during the holiday […]

4 min read

10 eCommerce trends transforming CX in 2023

In 2023, eCommerce trends will create a more immersive, personalized, accessible and altogether more human digital customer experience. Customer expectations continue to increase and eCommerce brands need to not only match expectations but exceed them. Brands need a deeper, more holistic understanding of their customers to provide the experiences they crave. The CX your brand […]

8 min read

How to craft the perfect eCommerce replatforming journey: 4 tips from Hobbycraft

Interested in eCommerce replatforming? You’re far from alone. eCommerce brands everywhere are migrating to more powerful, flexible and feature-rich platforms in a bid to meet skyrocketing customer expectations around digital experience. But in the rush to replatform, how can brands make sure to avoid the common pitfalls of platform migration? We got some great insights […]