Blog - eCommerce

  • 7 min read

    “Dancing Outside of Your Comfort Zone”: How Sur La Table is Cooking Up Memorable Experiences

    If you’ve baked banana bread or slaved over your sourdough starter in the last six months, you’re not alone. With restaurants and businesses closing their doors when COVID-19 hit the US,at-home cooking and baking experienced a bit of a resurgence in 2020. Americans were forced to eat at home with their families and get crafty […]

    Lyssa Test

  • 3 min read

    5 CX Podcasts You Should Be Listening To

    While 2020 has thrown us a few curveballs, one thing is certain — eCommerce is here to stay. With more users shopping online than ever before, it’s more important than ever for brands to prioritize digital experience and give customers a reason to come back time and time again. Unfortunately, building a seamless digital experience […]

    Dionaisy Caceres

  • 9 min read

    The Future of eCommerce: What’s on The Horizon for Brands and Retailers?

    2020 has been a year for the history books. On January 1, we thought we were simply entering a new decade and getting a new start. That is until, only a few weeks into the year, the Covid-19 health crisis struck worldwide and the year took a turn for the worse. As the virus continued […]

    Wendy Carré

  • 5 min read

    5 Tips on How to Digitally Transform Your Business in 2020

    For the last five weeks, we’ve been welcoming digital leaders from top brands like Tile, Walmart, Columbia Care, and e.l.f. Cosmetics to discuss all things customer experience as part of our Summer Camp series (mosquitos not included).  Our digital experts shared what they think the future of digital holds for eCommerce, how their companies and […]

    Lyssa Test

  • 6 min read

    Women in eCommerce Spotlight: Program Founder Sahana Sekaran

    In 2018, Contentsquare launched our Women in eCommerce program to connect and empower women in the industry and promote gender equality in the workplace. The program aims to share the stories and amplify the voices of outstanding women and advocates in the field, as well as educate people on the challenges facing women in the […]

    Lyssa Test

  • 3 min read

    Impact of Coronavirus on eCommerce: Digital Traffic and Sales Remain Strong As Stores Reopen (Update 14)

    To provide understanding during this uncertain time, we are monitoring the impact of coronavirus on online consumer behaviors. See the latest data on our Covid-19 eCommerce Impact data hub. Our analysts have been capturing and analyzing billions of digital visitor sessions over the past 15 weeks to bring experience makers up-to-date insight into online customer […]

    Jean-Marc Bellaiche

  • 3 min read

    Impact of Coronavirus on eCommerce: Telco & Consumer Electronics Sectors Experience Strong Digital Growth

    To provide understanding during this uncertain time, we are monitoring the impact of coronavirus on online consumer behaviors. See the latest data on our Covid-19 eCommerce Impact data hub. As we turn to digital to complete all the tasks that once upon a time required venturing out into the world, going into the office, or […]

    Jean-Marc Bellaiche

  • 3 min read

    New Platform Innovations Reveal Biggest Opportunities to Grow Digital Results

    Contentsquare, the leading experience analytics provider, today launched new solutions to make sophisticated data-driven decisions more accessible to the digital teams companies rely on for survival and growth. The new Merchandising, Insights and Troubleshooting solutions provide visual analysis and granular recommendations based on the fullest set of variables influencing digital consumer behavior including content, UX, […]

    Contentsquare