Contentsquare’s CX Circle 2023 World Tour to Arrive in the US



August 2, 2023 | 3 min read

Last Updated: Aug 28, 2023

For the first time, the global CX phenomenon is coming to New York on September 28 for a new era of digital experience

NEW YORK, August 2, 2023, 10am ET – Contentsquare, a global leader in digital experience analytics, announced today that CX Circle, an immersive customer experience event, will be coming to the US for the first time ever on September 28. With a growing following around the world, the stateside edition of CX Circle will take place in New York and online, and bring together a world-class lineup of digital leaders and customer experience experts from a variety of industries.

With the many recent changes consumers are facing, including overcoming a global pandemic, climate crisis, and economic downturn, and predictions announcing difficult times ahead, new priorities are being set for both consumers and brands. As brands and consumers enter a new era of digital experience, CX Circle helps brands accelerate their growth by bringing together fresh perspectives on CX innovation and practical advice on building future-proof digital strategies, helping them effectively measure ROI, resilience, adaptation while leveraging new opportunities.

Contentsquare executives participating in the event include Jonathan Cherki, Founder & CEO, Lucie Buisson, Chief Product Officer, Niki Hall, Chief Marketing Officer, and John O’Melia, Chief Customer Officer.

Attendees will also hear from 20+ leading brands and executives across industries including retail, financial services, B2B, travel and hospitality, and others. Speakers at this edition of CX Circle include:

  • Nilanjan Adhya, Chief Digital Officer, Blackrock
  • Pete Huh, Chief Technology Officer/Chief Information Officer, Nutribullet
  • Alexandra London, Head of Digital, Zoom
  • Dimple Rao, VP, Head of Digital Product Management, Experience Design, Chico’s 
  • Kellay Buckelew, VP Digital Experience, Norwegian Cruise Line
  • Steve DeAngelis, Sr. Director of Digital, Optimum 
  • Michele Fisher, Business Strategy Lead, WW Retail and Consumer Goods, Microsoft

Speakers will cover topics such as maintaining trust in a hyper-digital world, adapting to AI and new digital disruptors, harnessing the power of mobile experiences and more.

“We are thrilled to officially bring this experience to the U.S. and specifically our playground, NYC. CX Circle is no ordinary B2B event—we blur the lines between work and play. Our lineup of digital experience leaders will cover how they adapt to deliver growth, operate leaner and faster, and build customer trust—all while giving attendees a peek into the future and the new era of digital experience,” said Niki Hall, Chief Marketing Officer at Contentsquare.

“This new era of digital experience means customers are at the forefront: they are co-architects of their own digital experiences. This year, we’re focusing on helping brands understand customer intent, interpret their expectations, preferences and frustrations and deliver exceptional experiences while leveraging the latest technologies and innovations.” 

Earlier this year, Contentsquare launched its latest innovations at CX Circle London, including CS Apps, Benchmarks and CS Retail Media. With one in three online experiences still frustrating users, Contentsquare’s AI-powered platform is designed to help businesses deliver better experiences across web and app channels. As part of its commitment to delivering better insights, faster, Contentsquare launched a dedicated taskforce to develop and add new products and capabilities leveraging generative AI to the company’s innovation roadmap. 

Contentsquare’s CX Circle events are designed for digital professionals in Marketing, eCommerce, Product, Analytics and Operations. After landing in Melbourne, Tokyo, and London earlier this year, the digital experience analytics platform will continue its CX Circle World Tour after New York, with events planned in Paris among other top cities. CX Circle sponsors include AB Tasty, Arke, Bazaarvoice, Bloomreach, BRAZE, Optimizely, Monetate, UserTesting, and TRBO.

To register and learn more about CX Circle, please visit this page.

About Contentsquare

Contentsquare delivers the power to make the digital world more human. Its AI-powered platform provides rich and contextual insight into customer behaviors, feelings and intent— at every touchpoint in their journey —enabling businesses to build empathy and create lasting impact. A global leader in digital experience analytics, Contentsquare helps brands everywhere transform the way they do business, allowing them to take action at enterprise scale and build customer trust with security, privacy and accessibility. More than 1000 leading brands use Contentsquare to grow their business, deliver more customer happiness and move with greater agility in a constantly changing world. Its insights power the customer experience on over 1 million websites worldwide. For more information, visit


Media Contact:

Erica Ashner