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5 min read

Digital Experience in the New Era: A Q&A with Bazaarvoice and Monetate

Contentsquare’s annual global event, CX Circle, is just around the corner. This year’s event, hosted on September 28, is focused on the new era of digital experience. So we sat down with our technology partners speaking at the event, Bazaarvoice and Monetate, to get their thoughts, advice and predictions for the evolution of digital experience. […]

3 min read

The AI-powered future of customer experience

We’re entering a new era of digital experience. In an environment where brands constantly strive to outdo one another, the critical differentiator is no longer just the quality of the product or service; it’s the digital customer experience. With advancements in artificial intelligence (AI), the future of customer experience (CX) is limitless and continually evolving. […]

3 min read

5 reasons to attend CX Circle Sydney

Enter the new era of digital experience  The trends and technology you have to keep up with can get overwhelming, so let’s make life a little easier for you. Step into the future with us at CX Circle Sydney  as we reveal what you actually need to focus on to succeed in this new era […]

3 min read

How Norwegian Cruise Line improves mobile customer journeys using Contentsquare

With Contentsquare, Norwegian Cruise Line can help multiple teams accomplish a common goal: Help users get through a complex mobile customer journey with minimal steps and friction points. Planning, researching and booking a vacation can often lead you down a complex and complicated user journey. Navigating travel dates to destinations, accommodations and transportation can be […]

4 min read

Golf Digest Online on the value of improving customer experience

The importance of improving the customer experience  No one wants a bad user experience. Improving customer experience is essential as it boosts customer satisfaction and loyalty, provides a competitive advantage, increases conversions and sales, reduces customer churn, fosters a positive brand perception, and facilitates data-driven decision-making. Prioritizing a seamless online customer journey enhances a business’s […]

3 min read

Contentsquare’s CX Circle 2023 World Tour to Arrive in the US

For the first time, the global CX phenomenon is coming to New York on September 28 for a new era of digital experience NEW YORK, August 2, 2023, 10am ET – Contentsquare, a global leader in digital experience analytics, announced today that CX Circle, an immersive customer experience event, will be coming to the US […]

2 min read

CX Circle is heading to NYC this fall: Here’s why you should too

CX Circle is Contentsquare’s global flagship event that brings together the industry’s best to discuss all things digital experience and highlight winning customer experience (CX) strategies and innovations. And for the first time ever, the world tour is coming to New York City on September 28! This year’s event is about the new era of […]

5 min read

8 customer digital experience trends to look out for in 2023 and beyond

What are the top customer experience trends from CX circle London? How are brands future-proofing their CX strategies? According to Nasdaq, nearly every shopping purchase (95%) will happen online by 2040. This doesn’t surprise us as this shift in consumer shopping habits is already well underway. Brands are now under more pressure than ever before […]