Contentsquare Named a Leader in 10 Enterprise Categories in the G2 Winter Best Software Awards
New York, NY – December 18, 2023 – Contentsquare, a global leader in digital experience analytics, is proud to announce its Winter 2024 G2 Best Software Awards ranking, where it has been recognized as a leader in 10 enterprise categories. The report also ranked Contentsquare as the top product in 34 feature categories, including global and regional enterprise recognitions for Digital Analytics and Customer Journey Analytics. Given increased focus on innovating mobile-specific solutions, Contentsquare’s platform was also named as a leader in the mobile app analytics and optimization categories.
As consumer usage of mobile devices continues to rise – driving on average 60% of traffic and accounting for 50% of conversion – brands looking to secure long-term customer loyalty and satisfaction are prioritizing experience data solutions with strong cross-device insights and mobile offerings. Contentsquare’s solutions are empowering brands to do more and exceed the CX expectations of their customers.
To help brands understand their performance across all digital properties, Contentsquare’s recent acquisition of leading Product Analytics Platform Heap, provides customers with an end-to-end analytics platform that supports both product and customer journey insights.
This recognition by G2’s Best Software Awards cements Contentsquare’s leadership in delivering the data-driven insights brands need to create valuable customer experiences and drive their businesses forward. Contentsquare was ranked a leader in the following Winter 2024 enterprise categories:
- Digital Analytics
- Product analytics
- Digital Experience Monitoring
- Customer Journey Analytics
- Customer Journey Mapping
- Heatmap Tools
- Session Replay
- Mobile analytics
- Mobile app analytics
- Mobile app optimization
“Providing customers with the site and app experiences that they love, seek, and deserve is a challenge that requires the entire digital team to play together as one,” said Lucie Buisson, Chief Product Officer at Contentsquare. “Knowing our customers are leveraging Contentsquare across many G2 categories such as Digital Analytics, Digital Experience Monitoring, and Product Analytics to deliver value to their customers is proof there’s power in data insights to improve customer experience. We are proud that our focus on product innovation is meeting the needs of the market and solving real problems, and the continual recognition by G2 for our team’s dedication and hard work is setting new standards of excellence.”
In June 2023, the company also released its enhanced mobile analytics capabilities with expanded monitoring and cross-platform support for mobile apps across major frameworks including Native iOS and Android, Flutter, and React Native.
To learn more about Contentsquare, write a review or read reviews, please visit https://www.g2.com/products/contentsquare/reviews.
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About Contentsquare
Contentsquare delivers the power to make the digital world more human. Its AI-powered platform provides rich and contextual insight into customer behaviors, feelings and intent — at every touchpoint in their journey — enabling businesses to build empathy and create lasting impact. A global leader in digital experience analytics, Contentsquare helps brands everywhere transform the way they do business, allowing them to take action at enterprise scale and build customer trust with security, privacy and accessibility. More than 1.3M global customers use Contentsquare to grow their business, deliver more customer happiness and move with greater agility in a constantly changing world. For more information, visit www.contentsquare.com.
Media Contact:
Erica Ashner
