Every journey. Human loved. Agent approved.

Connect the dots across human and agent journeys to see what drives conversions, what gets in the way, and what to optimize next.

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4.6

on G2

4.6

on Gartner

Trusted and used by 1.3+ million websites and apps

Optimize complex journeys, with AI that guides your next move

Use Contentsquare’s rich behavioral and contextual data to find where human and agent experiences break down—then fix them fast. Proactive AI helps you find opportunities, validate changes, and improve experiences.

Understand what users really do—and why
Make sense of journeys across web, mobile, conversations and AI assistants.
- Heatmaps & Zoning
  Visualize where users click, hover, and scroll. See metrics like engagement, conversions, and click rate for each page element.
- Journeys
  Find out how customers progress from entry to exit. Discover opportunities, find frustration, and build journeys for unique segments.
- Session Replay
  Replay journeys to see exactly what people experienced. One-click summaries tell you what happened and where the issues are.
- Attribution Analysis
  See how channels acquire, engage, and convert, across your funnel. Compare attribution models to make better budget decisions.
Know which changes to make next
Cut through the noise to find the friction and opportunities that matter most. Give teams the insights they need to prioritize and act faster.
- Conversation intelligence
  Reduce churn, drive loyalty, and improve experiences with conversation insights. See why people call, how agents perform, and more.
- Product Analytics
  Optimize journeys and build products based on multi-session, cross-device insights. Let AI highlight what’s working—and what’s not.
- Experimentation
  Launch more tests with our no-code visual editor. Jump straight to analysis with behavioral context, and let AI find the key takeaways.
Say goodbye to incomplete insights
Capture rich behavioral data, send it where you need it, and bring new insights into your workflows.
- Smart Capture
  Gather data on everything from clicks to form fills, without manual tagging. Get complete retroactive data while respecting user privacy.
- Data Connect
  Automatically export behavioral data straight to your warehouse. Connect experience, error, and merchandising workflows to fuel smarter decisions.
- Integrations + APIs
  Use our ready-made integrations and flexible APIs to connect your existing tech stack. Bring experience insights into the tools your teams already use.

Contentsquare AI

Intelligence that keeps your teams ahead

Empower every team to understand, prioritize, and take action

Start delivering experiences customers and agents love

Learn what makes your shoppers click
Understand the customer journey from end to end. Find out why customers convert, where they encounter friction, and what keeps them coming back.

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Choose the plan that fits your needs, then add capabilities as you grow.

Start with the essentials for free, explore the full platform with an enterprise trial, and expand to scale insights across your organization.

Free
Try our experience analytics platform
Best suited to people trying experience insights for the first time. Perfect for testing landing pages or product features, catching early issues, and creating experiences that work.
Start for free
Key features
- See how customers navigate and interact with your site
- Find friction, drop-offs, and opportunities to improve
- Collect direct customer feedback to add context
- Get clear guidance on what to fix next
- Connect to our MCP to get insights in your AI tool
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Enterprise
Scale optimization insights across the entire enterprise
Best suited to large teams who are already gathering customer and AI insights.
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Key features
- Understand customer and agent behavior across complex experiences
- Prioritize opportunities by business impact
- Detect issues with real-time monitoring and alerts
- Connect behavioral data to your AI tools and tech stack
- Scale across unlimited projects