We understand what it takes
Confidently improve what matters most
Our experience analytics platform captures every in-page interaction and micro-gesture to understand the how and why of customer behavior. We turn this analysis into scores, visualizations and recommendations that make it easier for every team member to do the right thing. Because our digital experience stack supports the full cycle of digital improvement, Contentsquare helps you make smarter decisions every step of the way.
Surface
Monitor behavior across every digital channel
Automatically locate issues and opportunities derived from behavioral, performance, content and product and pricing data. Be alerted to off-trend KPIs and anomalies to act fast..
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Troubleshoot
Identify struggle to resolve issues fast
Find technical and UX root causes before issues significantly impact your bottom line. Prevent customer loss due to a poor experience. When issues do arise, recover leads and revenue fast.
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Innovate
Uncover your greatest digital opportunities
Discover new areas for improving revenue and experience proactively, even where there isn't customer struggle. Improve journeys, testing impact, and content ROI.
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Quantify
Prioritize potential actions by business impact
Quantify the scope of an issue or opportunity and understand the business at stake. See attribution for performance and business goals. Integrate revenue value and other key KPIs into your decision process.
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Activate
Trigger impact with insight-driven execution
Increase the value of your investments with integrations across your martech solutions. Map existing segments into Contentsquare for deeper understanding of their needs and value to your business. Fine-tune your understanding of customer context and intent to trigger the right messages and offers in your personalization and experimentation tools.
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"Contentsquare continues to drive new innovations that enable us to easily understand the behavior of those visiting our website, empowering us to provide a superior customer experience.
Using the Contentsquare platform, we can quickly and effectively identify and address opportunities across the entire customer journey — from the point of engagement all the way to purchase.”
Browse through our resources to learn more about our platform, solutions, and ways you can use Contentsquare to your advantage to drive revenue.
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