The following Service Schedules will apply to a Customer’s license of the CS Services along with the Master Service Agreement, Evaluation Agreement or Early Access Programs Terms, as the case may be, dependent on the products listed on Customer’s Order Form (or as the case may be on the applicable online purchasing portal) or in such Evaluation Agreement or Early Access Program Terms.

English language version

• Service Schedule for Free and Growth Plans 

• Service Schedule for Voice of Customer (VoC)

• Service Schedule for Product Analytics (Heap)

• Service Schedule for Conversation Intelligence (Loris.ai)

• Service Schedule for User Lifecycle Extension

• Service Schedule for Data Connect

• Service Schedule for « Hotjar » Services

• A.I. Service Schedule for all CS Services

Please see here for all Japanese language versions of the Service Schedules