Unless otherwise defined in this Service Schedule for User Lifecycle Extension (this “Service Schedule”), capitalized terms will have the meaning given to them in the Agreement. This Service Schedule shall be applicable to User Lifecycle Extension (formerly titled Product Analytics extension for DXA) licensed to Customer under an Order Form as part of Experience Analytics Enterprise or as an add-on to Experience Analytics Pro, or provided to Customer under a free trial (the “User Lifecycle Extension”).

1. ADDITIONAL TERMS APPLICABLE TO USER LIFECYCLE EXTENSION

1.1 Data retention. Notwithstanding any provisions to the contrary in the Agreement, solely for the purposes of the User Lifecycle Extension (and no other CS Service), the Parties agree that Visitor Data processed through the use of the User Lifecycle Extension shall be available for Customer's use for the duration of the relevant period as specified in the Order Form, if applicable (“Access Period”). Contentsquare shall delete or anonymize Visitor Data by default no later than thirty-seven (37) months from its collection, unless the Access Period exceeds thirty-seven (37) months upon agreement by the Parties (“Retention Period”). If applicable, the Access Period may in certain cases be extended for an additional cost, subject to the Parties signing an additional Order Form, in which case the Retention Period shall be extended accordingly.

1.2 Data Processing Agreement.The details of personal data processing applicable to the User Lifecycle Extension shall be as set out in SCHEDULE 1.B - PRODUCT ANALYTICS (PA) DETAILS OF THE PROCESSING of the Contentsquare Data Processing Agreement (DPA).