Watch the moment it goes wrong
Replay real sessions to see exactly where someone got stuck. AI summaries pull out the key moments, so you don't have to sit through dozens of recordings to find the one that matters.

See what gets clicked, and what gets ignored
Zone-based heatmaps show where users move, click and scroll on every page. Find out which content is earning its place, which CTA is invisible, and how far down anyone actually reads.

Find where the drop-off really starts
Track sign-up, checkout and onboarding step by step, then see the paths users took before they gave up. Fix the cause rather than the symptom.
Put a number on every fix
See how many users hit each issue and what it's costing you in conversions and revenue. Prioritise with evidence, justify the work to your stakeholders, and prove the result afterwards.

Ask your AI assistant about your users
Connect Contentsquare to ChatGPT, Claude or Copilot and ask questions in simple language. “Where are users dropping out of checkout?” “Which pages frustrated mobile visitors this week?” Real answers from your own data, without learning a new tool. Included on the free plan.

Ask users why, while they're still on the page
Launch a survey in minutes to get the context behind the behaviour. Pair a response with the session it came from to see the whole story.





![[Asset] Customer story - Trove logo](http://images.ctfassets.net/gwbpo1m641r7/kbv7GxNCsfEqt9cFwO7eq/c8416d66343e09f18d86f955029e6c0e/image5.png?w=1280&q=85&fit=scale&fm=avif)




![[Visual] [Guide] [Marketers] Optimizations](http://images.ctfassets.net/gwbpo1m641r7/xZscjvHrCpwsHl6UwKHKv/121f8e5e9dc9247360da05903781a69f/pexels-rdne-5637528.jpg?w=1280&q=85&fit=scale&fm=avif)