Contentsquare launches new AI agent and analytics capabilities across ChatGPT apps, LLM traffic, and conversation intelligence ->
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AI changed how journeys begin.
You decide where they go.

AI is changing customer behavior. Contentsquare helps you see the full customer journey, so you can understand how people find you and improve the experience.

+55%
conversion increase for AI-referred traffic
=
a journey worth designing

Our stand on AI

Shape how you show up

There’s a lot of discussion right now about losing control to AI. In reality, what we’re seeing is more nuanced. Yes, parts of the journey are becoming opaque. But new surfaces are emerging where brands can rebuild visibility and influence in a more intentional way. So instead of trying to reverse-engineer how you appear, you can design how you show up.

Jonathan Cherki

Contentsquare CEO

Contentsquare’s AI

AI for every team. Built into every step.

Contentsquare's 360 experience intelligence gives teams the clarity to prioritize what matters, and the speed to act on it. AI runs through our entire platform, and is surfaced through these core capabilities—each designed to make your teams, and their tools, even smarter.

Icon - Sense deep forest
Sense
Expert analysis for everyone

Sense gives non-analysts instant, confident answers, and lets data experts run advanced, multi-step analysis at speed and scale.

Icon - MCP deep forest
MCP
Make your data work everywhere

Access enriched experience data directly from the AI tools your teams already use, from ChatGPT to Amazon QuickSight. No switching, no silos.

Icon - LLM intelligence deep forest
LLM intelligence
See where AI journeys lead

See exactly how customers find you through ChatGPT, Gemini, and other LLMs, then track what they do next. Measure and own the full journey from discovery to conversion.

How an AI brand uses our AI to level up

Leonardo.ai  used Contentsquare’s AI capabilities to gain:

  • +39% increase in iOS monthly active users

  • +35% lift in iOS subscriptions

  • +20% improvement in Day 1 activation rate

  • +17% uplift in early conversions

I really love when a team member outside of data and insights comes to us with a chart they've produced using Sense, which uncovers insights we probably weren't even looking at.

David Higgs

UX Research & Growth Lead, Leonardo.ai

Your always-on expert AI agent

With our contextual AI, your entire team can run in-depth analysis, get fast answers, and take confident, goal-driven next steps to create better customer experiences.

What customers say about Contentsquare’s AI

Sense Analyst is a real accelerator for teams that aren’t familiar with data. They can interact directly with an AI agent, understand behaviors, and formulate actions without always going through expert teams.

Alexandre Perruche
Head of Performance & Optimization, Renault Group

With Sense Analyst running multi-step analysis, we can surface the friction points that matter most, get tailored, actionable recommendations, and quickly assess the impact of the changes we make. By putting this level of analysis in everyone’s hands, we’ve empowered teams to move faster and drive more meaningful results.

Brad Power
Sr. Director of Digital Product & User Experience, Kendra Scott

Being a first-mover on ChatGPT allows us to redefine digital hospitality, and partnering with Contentsquare ensures we understand these new AI behaviors from day one to deliver a seamless, personalized journey.

Yassine Hachem
SVP E-commerce & Customer Engagement, Accor

Contentsquare's AI capabilities have been game-changing for us. They help us analyze user behavior faster and communicate friction points to teams across the organization. Combined with the platform's visual analytics, we've achieved a 31% improvement in conversion rates and made our entire redesign process data-driven rather than subjective.

Alexandra Alessi
VP of Brand.com, Olaplex

Frequently asked questions

  • Contentsquare's AI runs across the entire platform and is surfaced through four core capabilities: Sense, your AI analyst for instant, expert-level insights; MCP, which connects your experience data to the AI tools your teams already use; and LLM Intelligence, which tracks how customers find you through ChatGPT, Gemini, and other LLMs.