
+44.5% increase in YoY conversion rate on the stock locator page

+7% lift in conversion rate to lead on model pages

+14% increase in conversion rate on vehicle configuration pages
![[Asset] Customer story - Pirelli](//images.ctfassets.net/gwbpo1m641r7/3OEKTM2joTDcTtJdw8Ajg/3b2904c943a45aa7a4491679daac2dfd/pirelli-logo-11.png?w=2048&q=100&fit=fill&fm=avif)
Most car buyers decide online. Make every journey count.
Most car buyers have done their research long before they walk into your showroom. From car configurators and finance calculators to service booking, digital touchpoints are now central to winning—and keeping—customers. With Contentsquare, OEMs, dealerships, and suppliers can create experiences that convert browsers into loyal customers.
See exactly where users drop off across your most complex journeys —configurators, finance tools, and dealer locators—and understand why and what to fix first.
Tie every UX improvement directly to test drive bookings, finance applications, and dealer visits - so you always know what's worth building.
Give marketing, CRO, and product teams the same view of every customer journey—from model page to configurator to dealer locator—so no one is driving blind.
How Renault Group reduced data analysis time with Contentsquare's AI agent
Products used
- Experience Analytics
- Sense Analyst
![[Asset] Customer story - Renault cover image](http://images.ctfassets.net/gwbpo1m641r7/717CHuPkkrtoqlg9JXt0rR/7ecafdf0104b2c60ea1b2662e2b0fc84/c71593840add0a9880db887c425b0108-l.jpg.webp?w=3840&q=100&fit=fill&fm=avif)
Turn your digital experience into a conversion machine
Stop investing budget in journeys you can't see. Understand exactly where and why users abandon your forms and configurators—and fix it before investing in more traffic.
Visualize how users navigate your multi-step configurators and finance flows in real time. See at a glance where engagement drops, where rage clicks spike, and where users abandon their journey.

Create digital experiences as smooth as the drive
Automotive journeys are complex—from multi-step configurators and finance tools to part-exchange flows—your customers need clarity, not confusion. Contentsquare gives your teams visibility into your biggest opportunities so you can build more intuitive digital journeys.
See exactly how users navigate from your homepage to your configurator—including the detours, dead ends, and drop-off points you didn't know existed.
![[Visual] Journey-analysis-sense](//images.ctfassets.net/gwbpo1m641r7/3YF1vgtNFaqqWjjaxSZbgl/b37170520a1dc52508425883c909ace1/Journey-analysis-sense.png?w=3840&q=85&fit=fill&fm=avif)
Build loyalty beyond the sale
Your customers expect quality at every step of their journey. Make sure your digital aftersales journeys—service booking, accessories, finance renewals, owner portals—live up to it.
Understand how existing customers navigate service booking, warranty claims, and accessories pages. Identify the friction points and fix them before they impact customer loyalty.



![[Asset] Customer story - Pirelli](http://images.ctfassets.net/gwbpo1m641r7/3OEKTM2joTDcTtJdw8Ajg/3b2904c943a45aa7a4491679daac2dfd/pirelli-logo-11.png?w=2048&q=100&fit=fill&fm=avif)



![[Visual] Journey-analysis-sense](http://images.ctfassets.net/gwbpo1m641r7/3YF1vgtNFaqqWjjaxSZbgl/b37170520a1dc52508425883c909ace1/Journey-analysis-sense.png?w=3840&q=85&fit=fill&fm=avif)
![[Visual] CSQ-Frustration-Score](http://images.ctfassets.net/gwbpo1m641r7/42XUbRA4QZNcWpukMpln1m/44c3ab68cd5de383e3811680e94bd8a5/CSQ-Frustration-Score.png?w=3840&q=85&fit=fill&fm=avif)
![[visual] Contentsquare ranks opportunities by missed revenue so you can focus on what’s guaranteed to drive growth](http://images.ctfassets.net/gwbpo1m641r7/32kMtdKCjH6sVm7rLiSEfd/5b8f313f061d3122c484a512bfe736a8/Pendo-alternative-Contentsquare-error-ranking.png?w=3840&q=85&fit=fill&fm=avif)

![[visual] Contentsquare analyzes every user’s behavior and feedback in one place](http://images.ctfassets.net/gwbpo1m641r7/1Kv63Es5qJkus5jolAmSEc/eb6242a57eb6d7812b961739d1a2e66b/Adobe-Experience-Cloud-alternative-with-VoC-session-replay.png?w=3840&q=85&fit=fill&fm=avif)
![[Visual] Sense AI Hello Stella](http://images.ctfassets.net/gwbpo1m641r7/6X0YrUTnfvvFfXimzOsBQK/fc4d376d2eb02ae9643a52210ee08f4f/AI_-_High_fidelity_nobg.png?w=3840&q=85&fit=fill&fm=avif)