AI Model List
Unless otherwise defined herein, capitalized terms will have the meaning given to them in the Contentsquare Master Service Agreement.
The following AI Models are used in the provision of Contentsquare Services. The use of AI Models, will depend on the Services purchased and Customer opting-in to the AI functionality (‘’Sense’’) (where applicable):
| AI Model Name | Deployment Method | Type of Services | Link to Third Party Terms | 
| Anthropic model family | Models run within Contentsquare’s dedicated cloud infrastructure on AWS | CS Cloud (Mapping Assistant) 
 Product Analytics via Heap 
 Product Analytics via Contentsquare 
 Experience Analytics (Sense Chat and Session Replay Summaries) 
 Experience Monitoring (Error Summaries) 
 Voice-of-Customer | Acceptable Use Policy for Anthropic models provided in AWS: Link 
 Acceptable Use Policy for models provided in AWS: Link | 
| OpenAI GPT model family | Models run within Contentsquare’s dedicated cloud infrastructure on Microsoft Azure | CS Cloud (Mapping Assistant) 
 Product Analytics via Heap 
 Product Analytics via Contentsquare 
 Experience Analytics (Sense Chat and Session Replay Summaries) 
 Experience Monitoring (Error Summaries) 
 Voice-of-Customer | Code of Conduct applicable to Azure OpenAI Services : Link | 
| OpenAI GPT model family | Models are accessed through OpenAI’s API on OpenAI infrastructure | Product Analytics via Heap 
 Product Analytics via Contentsquare | OpenAI Acceptable Use Policy: Link 
 OpenAI Services Agreement : Link | 
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For details of Contentsquare’s Subprocessors please see: https://contentsquare.com/privacy-center/subprocessors/