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Using experience analytics to affect change in digital behavior
Understanding digital user behaviors
Extracting meaningful insight from digital experience data and affecting change in customers' complex digital journeys.
In their own words
“Modern digital experiences are extremely complex, and knowing exactly what’s going on everywhere is very tough. To truly understand digital customers, you need to have a holistic understanding of their behavior - and achieve that at scale.”
VP Digital Journeys,
4 Common Customer Frustrations and How to Solve Them With Behavioral Insights
See how top brands have improved their digital
CX and increased conversions with unique behavioral metrics.