Using experience analytics to affect change in digital behavior

Understanding digital user behaviors

Extracting meaningful insight from digital experience data and affecting change in customers' complex digital journeys.

Modern digital experiences are extremely complex, and knowing exactly what’s going on everywhere is very tough. To truly understand digital customers, you need to have a holistic understanding of their behavior - and achieve that at scale."
T Mobile

Giles Richardson

VP Digital Journeys,

Use Case

4 Common Customer Frustrations and How to Solve Them With Behavioral Insights

See how top brands have improved their digital CX and increased conversions with unique behavioral metrics.

Download now