Using experience analytics to affect change in digital behavior

Understanding digital user behaviors

Extracting meaningful insight from digital experience data and affecting change in customers' complex digital journeys.

"
Modern digital experiences are extremely complex, and knowing exactly what’s going on everywhere is very tough. To truly understand digital customers, you need to have a holistic understanding of their behavior - and achieve that at scale."
T Mobile

Giles Richardson

VP Digital Journeys,
T-Mobile

Use Case

4 Common Customer Frustrations and How to Solve Them With Behavioral Insights

See how top brands have improved their digital CX and increased conversions with unique behavioral metrics.

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