4.6
on G2
4.6
on Gartner
ALL-IN-ONE PLATFORM: HEATMAPS, REPLAYS, ANALYTICS & MORE

More conversions, more revenue and a better user experience.

Struggling to understand why your users behave the way they do? Contentsquare makes it simple to gather, share, and act on insights with ease & efficiency. Designed for Product, Marketing and UX teams.

Trusted by 3,000 enterprise and mid-market brands and 1.3+ million websites

      • Keep every journey flowing smoothly

        Detect errors, slowdowns, and frustrations in real time. Proactively find and fix issues before they impact customers.

        Discover Experience Monitoring
        Experience Monitoring Thumbnail
      Audi
      +
      0457
      7
      %

      Audi boosts conversions by +7% through data-driven CRO with Contentsquare

      Read Audi's story
      Specsavers — Logo
      +
      2172
      2
      4704
      4
      %

      increase in ecommerce purchase rate, +33% conversion rate of optics booking

      Read Specsavers' story
      Customer story — Nespresso Logo
      4916
      6
      1980
      0
      9142
      2
      %

      ROI over 3 years from Contentsquare implementation

      Read Nespresso's story
      EasyJet
      +
      8357
      7
      .
      6843
      3
      %

      increase in revenue for this customer journey

      Read Easyjet's story
      [Asset] Customer story - Pirelli
      +
      5901
      1
      7544
      4
      %

      increase in conversion rate

      Read Pirelli's story
      John Lewis & Partners
      +
      0132
      2
      1827
      7
      .
      6373
      3
      %

      increase in engagement on campaign banners

      Read John Lewis's story
      [Asset] Customer story - Hanes logo
      5944
      4
      x

      increase in campaign landing page conversion rate

      Read Hanes' story
      Ocado
      +
      5876
      6
      4070
      0
      %

      increase in average monthly Contentsquare users

      Read Ocado's story
      Admiral
      +
      0981
      1
      1285
      5
      %

      QA analysis outcome score has gone up by 15% from 85% percent to 98%

      Read Admiral’s story
      Platform Overview

      Your single source of truth for all teams, big and small

      The smart platform for 360-degree insights across the full customer journey.

      One Platform. Every digita lexperience
      One platform. Every customer experience.

      Get a complete view of your customer journey across web, mobile, email, voice, chat, social, reviews, and LLMs. No more data silos or fragmented insights—just one solution to optimize every part of the customer experience.

      Jump to the most important insights
      Jump to the most important insights

      Spot your top optimization opportunities by viewing impact metrics and AI-powered recommendations. Instantly see the most important findings with visual tools like heatmaps, journey maps, and session replays. You bring the visitors, we’ll bring the insights.

      Analyze complex journeys
      Analyze complex journeys

      No need to use multiple tools. Contentsquare connects journeys across multiple sessions, channels, and devices, whether they’re from anonymous or known visitors. Understand how journeys impact outcomes like conversions and revenue, based on a blend of qualitative and quantitative data.

      Capture more learn more
      Capture more, learn more

      Automatically capture every user action and analyze it retroactively—no tagging needed. Export your behavioral data to your warehouse and combine it with other data for more insights. Industry-leading data governance and privacy controls let you track interactions at scale, safely and securely.

      Unite team of all sizes
      Unite teams of all sizes

      Contentsquare’s insights help product, marketing, design, analytics,  engineering, and executive teams. Plus, our plans support every growth stage—from fresh startups to enterprises. Our flexible architecture and integrations support your tech stack as it evolves too.

      Everything you need to deliver better digital experiences

      Know your customers’ every move and uncover the best opportunities to optimize their journeys. All from a single platform.

      Understand behavior—and act instantly

      See how users interact with every page. Visualize user behavior and optimize content for conversions and engagement.

      • Make data-driven decisions by understanding how users progress through your site, page by page, from entry to exit.

        Experience Analytics — Journeys

      Keep every journey flowing smoothly

      Detect errors, slowdowns, and frustrations in real time. Proactively find and fix issues before they impact customers.

      • Surface technical issues, dig deeper to understand the context, and solve them—fast.

        Experience Monitoring Error Analysis Visual

      Build better products, without the guesswork

      Optimize journeys and build your product based on trustworthy insights. Let AI highlight what’s working—and what’s not.

      • Maximize your revenue per customer by monitoring key web metrics like page views, total sessions, bounce rates, and more. 

        Product Analytics Illustration

      Understand why customers reach out

      Discover why customers contact you, how well your human and AI agents handle conversations, and what to improve.

        Hear directly from your customers

        Collect feedback to understand what customers are doing—and turn insights into action.

        • Create surveys in seconds with 40+ templates and our AI survey generator.

          Voice of the Customer Illustration

        Know everything that’s happening in your app

        Get instant clarity on who’s using your app, what they’re doing, and why—no tagging needed.

          Delivering answers that drive business growth

          Every chance I get, I remind people, "We have an issue? Go look at the data in Contentsquare! We can check the errors, quantify them, and prioritize based on that." We can go and find the specific session in session replay, watch it, reproduce it, and see exactly what the customer experienced step by step. There's just so much value.

          Jessica Dewing
          Senior Product Manager at Royal Caribbean
          +25%
          Increase in conversion rate

          How RingCentral used behavioral data to streamline the customer journey

          Read more
          Streamlining the customer journey using behavioral data — Cover Image

          The most robust experience platform you’ll ever find

          AI, replays, benchmarks, and more—available with every product on our platform.

          • Contentsquare AI

            Work smarter, not harder. Contentsquare AI is your always-on, expert analyst that helps your whole team make better decisions.

            Explore Contentsquare AI

          Analytics everyone can get on board with

          Contentsquare offers unlimited seats, so you’re free to invite marketing, product, design… indeed everyone who cares about improving your digital experience.

          Image — Digital Marketing Thumbnail
          Digital Marketing

          Build exceptional digital experiences that convert by making sense of what content and pages to optimize.

          Image — Product Thumbnail
          Product

          Find that "aha!" moment by seeing how users engage with your content, where they click, scroll, and encounter obstacles.

          Image — Analytics Thumbnail
          Analytics

          Learn everything about user behavior, and develop a deeper understanding of needs with qualitative and quantitative data.

          Image — eCommerce Thumbnail
          eCommerce

          Take the guesswork out of conversion rate optimization by learning why shoppers purchase or abandon their carts.

          Image — Design & UX Thumbnail
          Design & UX

          Figure out what works, what doesn’t, and why—with an easier way to validate ideas and get buy-in for designs.

          Image — Technical & IT Thumbnail
          Technical & IT

          Uncover why you’re getting specific feedback, errors, and frustration on your digital properties.

          Connect with your everyday tools

          Sync with 100+ popular apps to connect your digital insights in one place.

          No credit card required · 200,000 free monthly sessions · Hotjar and Heap are now Contentsquare.