Your single source of truth for all teams, big and small
The smart platform for 360-degree insights across the full customer journey.
Get a complete view of your customer journey across web, mobile, email, voice, chat, social, reviews, and LLMs. No more data silos or fragmented insights—just one solution to optimize every part of the customer experience.
Spot your top optimization opportunities by viewing impact metrics and AI-powered recommendations. Instantly see the most important findings with visual tools like heatmaps, journey maps, and session replays. You bring the visitors, we’ll bring the insights.
No need to use multiple tools. Contentsquare connects journeys across multiple sessions, channels, and devices, whether they’re from anonymous or known visitors. Understand how journeys impact outcomes like conversions and revenue, based on a blend of qualitative and quantitative data.
Automatically capture every user action and analyze it retroactively—no tagging needed. Export your behavioral data to your warehouse and combine it with other data for more insights. Industry-leading data governance and privacy controls let you track interactions at scale, safely and securely.
Contentsquare’s insights help product, marketing, design, analytics, engineering, and executive teams. Plus, our plans support every growth stage—from fresh startups to enterprises. Our flexible architecture and integrations support your tech stack as it evolves too.
Everything you need to deliver better digital experiences
Know your customers’ every move and uncover the best opportunities to optimize their journeys. All from a single platform.
Understand behavior—and act instantly
See how users interact with every page. Visualize user behavior and optimize content for conversions and engagement.
Make data-driven decisions by understanding how users progress through your site, page by page, from entry to exit.
Keep every journey flowing smoothly
Detect errors, slowdowns, and frustrations in real time. Proactively find and fix issues before they impact customers.
Surface technical issues, dig deeper to understand the context, and solve them—fast.
Build better products, without the guesswork
Optimize journeys and build your product based on trustworthy insights. Let AI highlight what’s working—and what’s not.
Maximize your revenue per customer by monitoring key web metrics like page views, total sessions, bounce rates, and more.
Understand why customers reach out
Discover why customers contact you, how well your human and AI agents handle conversations, and what to improve.
Hear directly from your customers
Collect feedback to understand what customers are doing—and turn insights into action.
Create surveys in seconds with 40+ templates and our AI survey generator.
Know everything that’s happening in your app
Get instant clarity on who’s using your app, what they’re doing, and why—no tagging needed.
Solve your toughest digital experience challenges
Delivering answers that drive business growth
Every chance I get, I remind people, "We have an issue? Go look at the data in Contentsquare! We can check the errors, quantify them, and prioritize based on that." We can go and find the specific session in session replay, watch it, reproduce it, and see exactly what the customer experienced step by step. There's just so much value.
How RingCentral used behavioral data to streamline the customer journey
Your always-on expert AI agent
With our contextual AI, your entire team can run in-depth analysis, get fast answers, and take confident, goal-driven next steps to create better customer experiences.
Connect with your everyday tools
Sync with 100+ popular apps to connect your digital insights in one place.