Hotjar Joins Contentsquare! The heatmaps, recordings & insights you love, now with even more power.
4.7
on G2
4.7
on Gartner

Revolutionize Your eCommerce Analytics

From navigating your site to completing a purchase, understand what drives conversions, reduces friction, and keeps your customers coming back for more. With Contentsquare, eCommerce and retail brands deliver experiences that convert and delight

eComm-Retail-Masthead
  • 50% increase on CTA exposure rate

    The North Face — Logo
  • 10% increase in conversion rate on checkout

    Rakuten Logo
  • +$1.1M annual revenue

    Clarks — Logo

Convert your shoppers into loyal customers

Create differentiated shopping experiences that drive online sales, revenue, and retention. Our all-in-one platform gives you a complete understanding of your experience—across sessions and eCommerce platforms.

Create experiences that check out

Uncover underlying shopper frustrations—from errors, to slow performance, and usability issues—so you can create delightful digital experiences that work (and convert).

  • Visualize how your shoppers are navigating product categories and searching for products in real-time.

    Create - level of frustration

Optimize product performance across your eCommerce platforms

Use key metrics and customer insights to refine your product mix, personalize experiences, and boost profitability across the entire shopping journey.

  • Spend more time on the products moving shoppers along in the customer journey, and less time on the products that aren’t driving conversion.

    Optimize - Product Performance

I’m really impressed with the tool, and when I saw it for the first time I was blown away. Instead of abstract data and numbers in columns, we can now really see what people are doing on our website. We can see their experience. It’s visual.

Jan-Willem Wilmsen
Digital Specialist, E.ON

Turn clicks into loyal customers with all your analytics in one place

Maximize the money you spend on acquiring and retaining shoppers with smarter customer insights, powerful retention strategies, and connected analytics. Our platform puts automated and precision tracking, qualitative and quantitative data (and more) at your fingertips.

  • Integrate deep customer insights across your eCommerce tech stack to drive smarter decisions and more effective results across all touchpoints.

    Turn - Sales Performance