Your single source of truth for all teams, big and small
The smart platform for 360-degree insights across the full customer journey.
Get a complete view of your customer journey across web, mobile, email, voice, chat, social, reviews, and LLMs. No more data silos or fragmented insights—just one solution to optimize every part of the customer experience.
Spot your top optimization opportunities by viewing impact metrics and AI-powered recommendations. Instantly see the most important findings with visual tools like heatmaps, journey maps, and session replays. You bring the visitors, we’ll bring the insights.
No need to use multiple tools. Contentsquare connects journeys across multiple sessions, channels, and devices, whether they’re from anonymous or known visitors. Understand how journeys impact outcomes like conversions and revenue, based on a blend of qualitative and quantitative data.
Automatically capture every user action and analyze it retroactively—no tagging needed. Export your behavioral data to your warehouse and combine it with other data for more insights. Industry-leading data governance and privacy controls let you track interactions at scale, safely and securely.
Contentsquare’s insights help product, marketing, design, analytics, engineering, and executive teams. Plus, our plans support every growth stage—from fresh startups to enterprises. Our flexible architecture and integrations support your tech stack as it evolves too.
Optimize complex journeys, with AI that guides your next move
Use Contentsquare’s rich behavioral and contextual data to find where human and agent experiences break down—then fix them fast. Proactive AI helps you find opportunities, validate changes, and improve experiences.
Understand what users really do—and why
Make sense of journeys across web, mobile, conversations and AI assistants.
Heatmaps & Zoning
Visualize where users click, hover, and scroll. See metrics like engagement, conversions, and click rate for each page element.Journeys
Find out how customers progress from entry to exit. Discover opportunities, find frustration, and build journeys for unique segments.Session Replay
Replay journeys to see exactly what people experienced. One-click summaries tell you what happened and where the issues are.Attribution Analysis
See how channels acquire, engage, and convert, across your funnel. Compare attribution models to make better budget decisions.
Solve your toughest digital experience challenges
Delivering answers that drive business growth
Every chance I get, I remind people, "We have an issue? Go look at the data in Contentsquare! We can check the errors, quantify them, and prioritize based on that." We can go and find the specific session in session replay, watch it, reproduce it, and see exactly what the customer experienced step by step. There's just so much value.
How RingCentral used behavioral data to streamline the customer journey
Your always-on expert AI agent
With our contextual AI, your entire team can run in-depth analysis, get fast answers, and take confident, goal-driven next steps to create better customer experiences.
Connect with your everyday tools
Sync with 100+ popular apps to connect your digital insights in one place.