Session Replay, Evolved

See how visitors interact with your site — every click, scroll, rage click and frustration moment. Fix drop-offs fast and boost conversions. No time to watch every session? One click and our AI summarises 100 sessions, surfacing the moments that matter.

Prefer to ask? Connect your AI tool like ChatGPT or Claude for instant answers. No login, no dashboards.

Start for free

Book a demo

No credit card required · 200,000 free monthly sessions

4.6

on G2

4.6

on Gartner

Trusted and used by 1.3+ million websites and apps

Find key insights in seconds

No time to watch session replays? Let Sense, Contentsquare’s AI, find the most impactful moments your customers experienced

Understand data faster

Learn more from Journeys, Heatmaps, and survey data by jumping to related session replays

Privacy compliant

Contentsquare automatically masks personal information, like card and bank details

I’m really impressed with the tool, and when I saw it for the first time I was blown away. Instead of abstract data and numbers in columns, we can now really see what people are doing on our website. We can see their experience. It’s visual.

Jan-Willem Wilmsen

Digital Specialist, E.ON

Key features of Session Replay

Automatically find the key moments in customer experiences

Watch a quick tour

Smart Capture

Never miss an important insight

Contentsquare can capture all your journey data, letting you see every click, scroll, and mouse movement (with personal data hidden). See where users are interested, frustrated, lost, or encountering errors.

Session Replay Summaries

Spend less time reviewing hours of session replays

Sense, Contentsquare’s AI, automatically distills single or multiple user sessions into a concise overview. Your teams can quickly find UX insights and friction points without sifting through hours of footage.

Event triggered recording

Make sure you capture the events you care about

Don’t want to miss your most valuable moment? No problem. With event triggered recording, you can just capture sessions that relate to specific behaviors—like when a user leaves you negative feedback.

Error analysis

Quickly find and fix errors that hurt your conversions

See a list of session replays that contain errors, ranked by their impact on conversion. Filter replays by specific criteria—like negative feedback, audience segment, or User ID.

All-in-one platform

Connect seamlessly to other Contentsquare capabilities

Jump straight to heatmaps or launch surveys for any page you see in a replay. Access relevant session replays with one click from Journeys, Heatmaps, and Feedback.

Event stream

Skip to moments with the events you’re most interested in

Let our AI find events that affect your business outcomes—like form submissions or crucial site errors. Jump straight to the relevant part of the replay, then leave comments to help colleagues resolve issues.

Common use cases

Find, understand, and improve key customer experiences

Quickly validate customer feedback

Get more context on what users are telling you

Use event-triggered recording to capture sessions that contain feedback or survey responses. Analyze and quantify issues that you identify in Surveys & Feedback with a single click. Compare the actions of visitors who rated experiences highly or poorly.

[Visual] Session replay - Triggered recording

Image Session Replay Resolve Bugs API Errors

Resolve bugs faster

Replay user journeys to see when and where errors occur

Get alerted to spikes in technical errors, then replay relevant user sessions to find the cause. See exactly where the bug is happening and how it’s affecting the user experience. Prioritize the most impactful bugs and get technical information about them from the session replay.

Align your teams to quickly solve issues

Leave comments directly in session replay timelines

Collaborate quickly and easily with different teams by leaving comments in session replays. Speed up fixes and ensure your colleagues are aligned around the biggest priorities.