Contentsquare unites everything you loved in Hotjar and Heap into one powerful platform.
4.7
on G2
4.7
on Gartner
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See how you can elevate your digital strategy

Take a 7-Minute Tour: Experience Contentsquare in action and discover how to:

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    Access the right insights to make smart product and marketing decisions

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    Resolve issues and optimize performance faster than ever before

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    Deliver frictionless journeys your customers love, seek, and deserve.

Watch a tour

Audi
+
9457
7
%

Audi boosts conversions by +7% through data-driven CRO with Contentsquare

Read Audi's story
Specsavers — Logo
+
3912
2
4074
4
%

increase in ecommerce purchase rate, +33% conversion rate of optics booking

Read Specsavers' story
[Asset] Customer story - Pirelli
+
2591
1
7584
4
%

increase in conversion rate

Read Pirelli's story
EasyJet
+
9287
7
.
1063
3
%

increase in revenue for this customer journey

Read Easyjet's story
John Lewis & Partners
+
8052
2
0177
7
.
1493
3
%

increase in engagement on campaign banners

Read John Lewis's story
Rhone
+
8073
3
9617
7
%

exceeding their targets and seeing sales up, year-on-year

Read Rhone’s story
Ocado
+
0256
6
2890
0
%

increase in average monthly Contentsquare users

Read Ocado's story
Admiral
+
2691
1
6535
5
%

QA analysis outcome score has gone up by 15% from 85% percent to 98%

Read Admiral’s story
Platform Overview

Your single source of truth for all teams, big and small

The smart platform for 360-degree insights across the full customer journey.

One Platform. Every digita lexperience
One platform. Every customer experience.

Get a complete view of your customer journey across web, mobile, email, voice, chat, social, reviews, and LLMs. No more data silos or fragmented insights—just one solution to optimize every part of the customer experience.

Jump to the most important insights
Jump to the most important insights

Spot your top optimization opportunities by viewing impact metrics and AI-powered recommendations. Instantly see the most important findings with visual tools like heatmaps, journey maps, and session replays. You bring the visitors, we’ll bring the insights.

Analyze complex journeys
Analyze complex journeys

No need to use multiple tools. Contentsquare connects journeys across multiple sessions, channels, and devices, whether they’re from anonymous or known visitors. Understand how journeys impact outcomes like conversions and revenue, based on a blend of qualitative and quantitative data.

Capture more learn more
Capture more, learn more

Automatically capture every user action and analyze it retroactively—no tagging needed. Export your behavioral data to your warehouse and combine it with other data for more insights. Industry-leading data governance and privacy controls let you track interactions at scale, safely and securely.

Unite team of all sizes
Unite teams of all sizes

Contentsquare’s insights help product, marketing, design, analytics,  engineering, and executive teams. Plus, our plans support every growth stage—from fresh startups to enterprises. Our flexible architecture and integrations support your tech stack as it evolves too.

Everything you need to deliver better digital experiences

Know your customers’ every move and uncover the best opportunities to optimize their journeys. All from a single platform.

Understand behavior—and act instantly

See how users interact with every page. Visualize user behavior and optimize content for conversions and engagement.

  • Make data-driven decisions by understanding how users progress through your site, page by page, from entry to exit.

    Experience Analytics — Journeys

Keep every journey flowing smoothly

Detect errors, slowdowns, and frustrations in real time. Proactively find and fix issues before they impact customers.

  • Surface technical issues, dig deeper to understand the context, and solve them—fast.

    Experience Monitoring Error Analysis Visual

Build better products, without the guesswork

Optimize journeys and build your product based on trustworthy insights. Let AI highlight what’s working—and what’s not.

  • Maximize your revenue per customer by monitoring key web metrics like page views, total sessions, bounce rates, and more. 

    Product Analytics Illustration

Understand why customers reach out

Discover why customers contact you, how well your human and AI agents handle conversations, and what to improve.

    Hear directly from your customers

    Collect feedback to understand what customers are doing—and turn insights into action.

    • Create surveys in seconds with 40+ templates and our AI survey generator.

      Voice of the Customer Illustration

    Know everything that’s happening in your app

    Get instant clarity on who’s using your app, what they’re doing, and why—no tagging needed.

      Delivering answers that drive business growth

      Every chance I get, I remind people, "We have an issue? Go look at the data in Contentsquare! We can check the errors, quantify them, and prioritize based on that." We can go and find the specific session in session replay, watch it, reproduce it, and see exactly what the customer experienced step by step. There's just so much value.

      Jessica Dewing
      Senior Product Manager at Royal Caribbean
      +25%
      Increase in conversion rate

      How RingCentral used behavioral data to streamline the customer journey

      Read more
      Streamlining the customer journey using behavioral data — Cover Image

      The most robust experience platform you’ll ever find

      AI, replays, benchmarks, and more—available with every product on our platform.

      • Contentsquare AI

        Work smarter, not harder. Contentsquare AI is your always-on, expert analyst that helps your whole team make better decisions.

        Explore Contentsquare AI

      Analytics everyone can get on board with

      Contentsquare offers unlimited seats, so you’re free to invite marketing, product, design… indeed everyone who cares about improving your digital experience.

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      Digital Marketing

      Build exceptional digital experiences that convert by making sense of what content and pages to optimize.

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      Product

      Find that "aha!" moment by seeing how users engage with your content, where they click, scroll, and encounter obstacles.

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      Analytics

      Learn everything about user behavior, and develop a deeper understanding of needs with qualitative and quantitative data.

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      eCommerce

      Take the guesswork out of conversion rate optimization by learning why shoppers purchase or abandon their carts.

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      Design & UX

      Figure out what works, what doesn’t, and why—with an easier way to validate ideas and get buy-in for designs.

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      Technical & IT

      Uncover why you’re getting specific feedback, errors, and frustration on your digital properties.

      Connect with your everyday tools

      Sync with 100+ popular apps to connect your digital insights in one place.

      Ready to discover the #1 solution?