Developer Terms
Last updated, April 2026
These Developer Terms (the “Terms”) govern your use, rights, and responsibilities when accessing Contentsquare’s Developer Materials as defined below.
By accessing or using the Developer Materials, you are agreeing to be bound by the terms below with Content Square SAS (collectively “Contentsquare,” “we,” or “us”). If there is a conflict between these Terms and additional terms applicable to a given API, or an agreement with Contentsquare, these Terms will control for that conflict.
You may not access or use our Developer Materials and may not accept these Terms if you are not of legal age to form a binding contract or are barred from accessing these Developer Materials under applicable laws. If you are accessing or using our Developer Materials on behalf of a company or other entity, you represent and warrant that you have full legal authority to bind it to these Terms, in which case the terms ‘you’ or ‘your’ shall refer to such company and its Affiliates. If you are not authorized, you may not accept the Terms.
Contentsquare may modify these Terms at any time at our sole discretion. We will post the revised terms on this site and any such updates will be effective upon posting. Please review this site on a regular basis to obtain timely notice of any revisions. If you continue to use the Developer Materials after the revised terms take effect, you agree to be bound by the revised terms. You agree that Contentsquare shall not be liable to you or to any third party for any modification of these Terms.
1. Definitions
“Affiliate(s)” means any other entity that directly or indirectly, through one or more intermediaries, controls, is controlled by, or is under common control with, a party to these Terms. The term “control” (including the terms “controlled by” and “under common control with”) means the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of an entity, whether through the ownership of voting securities, by contract or otherwise.
"API Data" means all data accessed, retrieved, received, or derived through the Developer Materials.
“Application” means the software application, integration, website, or product or service that you create and develop for use with the Developer Materials.
“Brand Features” means trade names, trademarks, service marks, logos, and domain names.
“Contentsquare Sandbox” means the demo environment you may use to install on your demo site in order to test integrations with the Contentsquare Services, provide demonstrations to your customers of the Contentsquare Services, and to support your customers' learning and enablement of Contentsquare Services.
“Contentsquare Services” means the products and services (as applicable) provided by Contentsquare or its Affiliates, which may include software or other technology licensed to Contentsquare or its Affiliates from third parties and embedded into the services that Contentsquare or its Affiliates provides to customers.
“Demo Account” means the demo environment you may use to provide demonstrations to your customers of the Contentsquare Services, and to support your customers’ learning and enablement of Contentsquare Services.
“Developer Account” means a unique account which will give you access to the Developer Materials through the Developer Center (when available).
“Developer Center” means the centralized online hub that contains resources, tools, and information for developers (when available).
“Developer Materials” means the Contentsquare API(s), Model Context Protocol (MCP) Server(s), Developer Center; Contentsquare Sandbox; Demo Account; and all associated software, other services or tools that Contentsquare makes available to you for the purpose of building and operating an Integration and other related documentation and materials made available by Contentsquare from time to time.
“Feedback” means any suggestions, comments, improvements, ideas, or other feedback to the other party related to the other party’s products and services.
“Integration” means a software application, including but not limited to web, client/server, mobile, product, service, and IoT applications, that use the Developer Materials to interact with the Contentsquare Services.
“Integration Key” means the globally unique identifier that is used to identify your integration and to authenticate your API calls from such Integration.
“Intellectual Property Rights” means any and all intellectual property rights including, patents, rights to inventions, utility models, copyright and related rights, trade and service marks, trade, business and domain names, rights in trade dress and get-up, rights to goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database rights, semiconductor, mask work, and topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property and industrial property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection which subsist or may subsist now or in the future.
2. Account and Registration
During the Use Term and subject to compliance with these Terms and as a condition of your use of the Developer Materials, you represent that: (i) you meet the requirements for the legal age of majority in the jurisdiction where you reside; (ii) you are not barred by the laws of France or the applicable laws of another country from accessing and using the Developer Materials or the Developer Center; (iii) the information you provide is truthful, accurate, complete, and up to date; and (iv) you consent to Contentsquare collecting, using, and sharing your data as necessary to provide and support your use of the Developer Materials, as described in the Contentsquare Privacy Policy, available here: https://contentsquare.com/privacy-policy/. You may exercise your rights under applicable privacy and data protection laws, such as to opt out of receiving marketing communications at any time by submitting a request through our Data Subject Request Webform.
3. Use of the Developer Materials
3.1. License
3.1.1. Subject to the restrictions herein, Contentsquare grants you a non-exclusive, worldwide, non-transferable, revocable, limited license to access the Developer Materials, solely to develop and support your Integration.
3.1.2. You may not offer, sell, charge, rent, lease, sublicense, redistribute, transfer, or syndicate access to our Developer Materials, except with our prior written agreement.
3.1.3. Contentsquare does not warrant the availability of the Developer Materials. Contentsquare will not be liable if, for any reason, all or any part of the foregoing are unavailable for any time or for any period
3.1.4. By accessing the Developer Materials, you agree that you and any Integration you develop or support will comply with:
3.1.4.1. The applicable Contentsquare restrictions in the Contentsquare Technical Documentation (https://docs.contentsquare.com/en/), Contentsquare Trust Portal (https://trust.contentsquare.com/), and Contentsquare Help Center (https://support.contentsquare.com/hc/en-us) ;
3.1.4.2. The applicable technical guidelines and instructions relevant for the use of the specific API or Integration; and
3.1.4.3. Any licensing agreement governing the Contentsquare Services we make available for use with the Developer Materials.
3.1.5. You authorize Contentsquare to interact with your Integration, including to engage in any copying or transmission that is necessary to provide the Developer Materials, to enable your Integration and to request information to demonstrate compliance with these Terms.
3.1.6. Some of the software that Contentsquare provides for use with the Developer Materials may be open source software and governed by open source licenses. If an applicable open source license conflicts with these Terms, the terms of the open source license will control.
3.2. General Restrictions
By agreeing to these Terms and using the Developer Materials, you will not, and will not permit others to:
3.2.1. Offer, license, sublicense, sell, re-sell, rent, lease, transfer, distribute, or otherwise make available any Developer Materials or access thereto unless you are authorized to do so pursuant to a separate, written agreement with Contentsquare;
3.2.2. Whitelabel the Developer Materials or Contentsquare Services;
3.2.3. Use the Developer Materials for any illegal purposes, or in any manner which would violate these Terms, or breach any laws or regulations applicable to you (including but not limited to data protection regulations), or violate the rights of third parties or expose Contentsquare to legal liability;
3.2.4. Use any Developer Materials in any manner that, as determined by Contentsquare in its reasonable discretion, constitutes abusive usage;
3.2.5. Attempt to probe, scan, or test the vulnerability of the Developer Materials, systems, or networks;
3.2.6. Copy, adapt, reformat, reverse-engineer, disassemble, decompile, decipher, translate, or otherwise modify any Developer Materials, Brand Features, Contentsquare Services or other information or service from Contentsquare, through automated or other means;
3.2.7. Access or use the Developer Materials for the purpose of: (i) developing or operating products or services intended to be offered to third parties in competition with Contentsquare Services, or (ii) knowingly allowing access to Developer Materials by a direct competitor of Contentsquare;
3.2.8. Interfere with, damage, disable, disrupt, overburden, or destroy any Developer Materials or the Contentsquare Services or servers or networks connected to the Contentsquare Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Contentsquare Services, or transmit any viruses, worms, malware, defects, Trojan horses, or any items of a destructive or malicious nature through your use of the Developer Materials;
3.2.9. Use the Developer Materials for launching any denial-of-service (DoS), distributed denial-of-service (DDoS), or similar attacks;
3.2.10. Attempt to bypass or circumvent any rate limits, access controls, or security mechanisms implemented in the Developer Materials;
3.2.11. Request from the Developer Materials more than the minimum amount of data, or more than the minimum permissions to the types of data, that your Application needs for customers to use the intended functionality of your Application;
3.2.12. Use the Developer Materials, or any data obtained using the Developer Materials, to identify, exploit or publicly disclose any potential security vulnerabilities;
3.2.13. Retain any copies of the Developer Materials other than limited intermediate copies and only as necessary to perform activities permitted under these Terms. This means that you must delete intermediate copies when they are no longer required for the purpose for which they are created;
3.2.14. Make it appear or permit someone else to make it appear that Contentsquare Services are available from a third party website;
3.2.15. Violate any embargoed country restriction or applicable export law or regulation;
3.2.16. Use the Developer Materials in a way that could create, in our sole discretion and judgment, an unreasonable risk to customers from a security or privacy perspective.
3.3. Additional Developer Materials Limitations
Contentsquare reserves the right to set and enforce limits on your use of our Developer Materials, including the number of users you serve, the number of calls you make to an API, or any other limitation. You agree to, and will not attempt to circumvent, any such limitations.
3.4. Contentsquare Sandbox and Demo Account
3.4.1. You may access a Contentsquare Sandbox account to install on your demo site and to test integrations with the Contentsquare Services. You may access a Demo Account to provide demonstrations to your customers of the Contentsquare Services, and to support your customers’ learning and enablement of Contentsquare Services. Contentsquare may set and enforce limits on the use of your Contentsquare Sandbox and Demo Account.
3.4.2. Contentsquare Sandboxes and Demo Accounts are subject to the following restrictions: (i) the Contentsquare Sandbox / Demo Account may only be deployed on a predefined URL that is approved by Contentsquare; (ii) Contentsquare will approve the number of users authorized to access the Contentsquare Sandbox / Demo Account ; (iii) the number of page views will be limited, subject to Contentsquare’s approval; and (iv) up to one year of data retention will be provided.
3.4.3. If your use exceeds the limits for the type of plan, Contentsquare Sandbox or Demo Account that you use, Contentsquare may require you to terminate use of the Contentsquare Sandbox or Demo Account. Contentsquare may change the features or options available with a Contentsquare Sandbox or Demo Account without notice.
3.5. Developer Responsibilities
Contentsquare’s provisioning of the Developer Materials is conditioned on your acknowledgement of and agreement to the following;
3.5.1. You are solely responsible for any and all activities that occur under your Developer Account (where relevant) and you will ensure that your use of the Developer Materials is only for lawful purposes and in compliance with these Terms, any other applicable laws or regulations;
3.5.2. You will keep your Developer Account credentials (such as passwords, etc.) confidential, and not share them with any third party. If you believe that your credentials have been obtained by any other person or that your Developer Account has been used in an unauthorized way, you agree to notify Contentsquare immediately at the contact information provided below in section 6;
3.5.3. You will reference the Integration Key issued to you as necessary for calls to the Developer Materials including an API, as well as in requests for access tokens necessary to make further calls to the Developer Materials;
3.5.4. You will participate in any review or approval process applicable to your Integration;
3.5.5. If your Integration collects data from or about end users or their devices via the Developer Materials, you will ensure that it is collected and used in compliance with all applicable laws and industry standard privacy and security practices.
3.6. Support
Contentsquare may provide you with support for the Developer Materials in our sole discretion and may stop providing support to you at any time without notice or liability to you. Absent a separate written agreement, Contentsquare is not obliged to provide any training, support, or technical assistance for your Application or the Developer Materials.
3.7. Monitoring
Contentsquare may monitor any activity on the Developer Materials to ensure quality, to improve the Developer Materials and Contentsquare Services, and to verify compliance with these Terms. This monitoring may include accessing and using your Application. At our request, you agree to provide to us or an independent auditor appointed by us with information about the functioning of your Application, provide full access to your Application and agree not to interfere with this monitoring.
3.8. Changes to the Developer Materials
Contentsquare reserves the right to change or discontinue the Developer Materials at any time with or without notice. We may modify or release subsequent versions of the Developer Materials and require that you use those subsequent versions. Modifications may require you to make changes at your own cost to continue to be compatible with the Developer Materials. You acknowledge that once we release a subsequent version of the Developer Materials including an API, the prior version of such Developer Materials may stop working at any time or may no longer work in the same manner. Your continued use of the Developer Materials following a subsequent release will be deemed your acceptance of modifications. Contentsquare is not liable for any negative effects to you or your Application arising from an update to the Developer Materials.
4. Proprietary Rights
4.1. Ownership. Contentsquare owns all rights, title, and interest in and to our Developer Materials, all elements, components, and executables of the Developer Materials, the Contentsquare Services, Intellectual Property Rights, and Brand Features. Subject to the foregoing, you own all rights, title, and interest in and to your Application and your Brand Features. Except to the limited extent expressly provided in these Terms, neither party grants, nor shall the other party acquire any right, title, or interest (including any implied license) in or to any property of the first party under these Terms. All rights not expressly granted in these Terms are withheld.
4.2. Feedback. To the extent you provide Feedback to us, you hereby grant to Contentsquare a royalty-free, fully paid, sub-licensable, transferable, non-exclusive, irrevocable, perpetual, worldwide right and license to make, use, sell, offer for sale, import, and otherwise exploit Feedback (including by incorporation of such feedback into the Contentsquare Services) without restriction. In providing feedback, you ensure that you have obtained the requisite authorization from any third party to grant the license described herein.
4.3. License to Your Application. By using our Developer Materials, you grant us a paid-up, royalty-free, non-exclusive, worldwide, irrevocable right and license, under all of your Intellectual Property Rights, to: (a) use, perform, and display and create derivative works of your Application and its content for purposes of marketing, demonstrating, and answering inquiries; (b) link to and direct customers to your Application; and (c) sublicense the foregoing rights to all Contentsquare Affiliates.
4.4. License to your Brand Features. You grant us a limited, non-exclusive, non-assignable, non-sublicensable, and non-transferable license during the duration of your use of our Developer Materials to your Brand Features, including a license to display your trade names, trademarks, service marks, logos, and domain names to promote or advertise your use of the Developer Materials in your Application.
5. Privacy
By agreeing to these Terms, you agree to: (i) comply with all applicable privacy laws and regulations that relate to these Terms, including, but not limited to providing appropriate notice to users of your Application that clearly and accurately describes your privacy practices, what user information you collect, and how you use and share such information (including for advertising) with Contentsquare and other third parties (ii) not use API Data for any purpose other than to provide its integration to the specific customer associated with the API Data (and no other customer or other third party), including creating, training, or improving any general AI model, such as, but not limited to, a large language model, or sanitizing API Data for such purposes.
6. Security
You warrant that your Application has been developed to operate with the Developer Materials in a secure manner. Your network, operating system, and the software of your servers, databases, and computer systems must be properly configured to securely operate your Application and store content collected through your Application (including the Developer Materials). You agree to use commercially reasonable efforts to protect user information collected by the Developer Materials, including personal data, from unauthorized access or use. If you identify a vulnerability, breach, or unauthorized access in any of our Developer Materials, you must report it to security@contentsquare.com immediately.
7. Term and Termination
7.1. These Terms begin upon creation of your Developer Account or any other access to the Developer Materials and continue until the termination described in Section 7.2 (the “Use Term”).
7.2. You may terminate these Terms at any time by discontinuing your use of our Developer Materials. Contentsquare reserves the right to terminate the Terms with you or discontinue your access to our Developer Materials at any time for any reason without notice. Upon termination of the Terms, all licenses granted to you under the Terms will terminate immediately and you agree to immediately stop using the Developer Materials, delete all Developer Materials, and discontinue any use of Contentsquare Brand Features. Sections 4 (“Proprietary Rights”), 5 (“Privacy”), 6 (“Security”), 8 (“Warranties, Liabilities, and Indemnity”), 9 (“Confidentiality”) and 10 (“General Provisions”) of these Terms will survive any termination or expiration.
8. Warranties, Liability, and Indemnity
8.1. Disclaimer of Warranties. THE CONTENTSQUARE DEVELOPER MATERIALS, AND ALL OTHER INFORMATION AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH NO WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND AND WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AVAILABILITY, SECURITY, TITLE AND/OR NON-INFRINGEMENT. WE DO NOT REPRESENT, WARRANT OR MAKE ANY CONDITION THAT THE DEVELOPER MATERIALS ARE FREE OF ERRORS, BUGS, VULNERABILITIES OR INTERRUPTIONS, OR THAT CONTENTSQUARE SERVICES ACCESSED USING THE DEVELOPER MATERIALS ARE ACCURATE, COMPLETE OR OTHERWISE VALID.
8.2. Limitation of Liability. IN NO EVENT WILL CONTENTSQUARE, ITS AFFILIATES, OFFICERS, DIRECTORS, AGENTS, OR EMPLOYEES HAVE ANY LIABILITY TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, REVENUES, OR FINANCIAL LOSSES, OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, COVER OR PUNITIVE DAMAGES HOWEVER CAUSED, WHETHER IN CONTRACT, TORT, EQUITY, OR UNDER ANY OTHER THEORY OF LIABILITY, AND WHETHER OR NOT YOU OR THE THIRD PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE DEVELOPER MATERIALS, OR THE CONTENTSQUARE SANDBOX. THE FOREGOING DISCLAIMER WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW. TO THE EXTENT PERMITTED BY LAW, CONTENTSQUARE’S (AND ITS AFFILIATES) AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE TERMS (WHETHER IN CONTRACT OR TORT OR ANY OTHER THEORY OF LIABILITY) WILL BE LIMITED TO $1,000.
8.4. Consumer Law. Our Developer Materials are intended for use by businesses and organizations and not for consumer purposes. To the maximum extent permitted by law, you hereby acknowledge and agree that consumer laws do not apply. If however any consumer laws do apply and cannot otherwise be lawfully excluded, nothing in these Terms will restrict, exclude, or modify any statutory warranties, guarantees, rights, or remedies you have, and Contentsquare’s liability is limited (at Contentsquare’s option) to the replacement or repair of the Developer Materials.
8.5. Indemnification. You agree to defend, hold harmless, and indemnify Contentsquare (and our respective Affiliates, officers, directors, agents, employees, and shareholders) from any third party claim, action, suit, proceeding, or demand, including all damages, liabilities, costs, and expenses, including reasonable attorneys’ fees, to the extent resulting from, alleged to have resulted from, or in connection with: (a) your use of the Developer Materials; (b) your alleged violation or violation of the Terms; (c) your use or your end user’s use of the Developer Materials; or (d) the violation of any third party’s Intellectual Property Right by the Application, your Feedback, or your Brand Features. Contentsquare will provide you with written notice of such claim, action, suit, proceeding, or demand.
9. Confidentiality
Each party (“Disclosing Party”) may disclose “Confidential Information” to the other party (“Receiving Party”) in connection with the Terms, which is anything that reasonably should be understood to be confidential given the nature of the information. Use of Confidential Information should be limited to the extent necessary to exercise rights under the Terms. The Receiving Party shall use the same degree of care, but no less than a reasonable degree of care, to protect the confidentiality of the Disclosing Party's Confidential Information as it uses to protect its own Confidential Information of a similar nature. If the Receiving Party is required by law to disclose Confidential Information of the Disclosing Party, the Receiving Party will give prompt written notice to the Disclosing Party before making the disclosure, unless prohibited from doing so by legal or administrative process, and cooperate with the Disclosing Party to obtain where reasonably available an order protecting the Confidential Information from public disclosure.
10. General Provisions.
10.1. Nature of Relationship. The parties are independent contractors and nothing in these Terms shall be construed as constituting a partnership, franchise, joint-venture, common undertaking, agency, fiduciary, employment or other association between the parties. Except as set forth in the Terms, nothing in the Terms, expressed or implied, is intended to give rise to any third-party beneficiary rights.
10.2. Governing Law. These Terms and any dispute(s) or claim(s) arising out of or in connection with it or its subject matter or formation (including non-contractual dispute(s) or claim(s)) shall be governed by and construed in accordance with the laws of France without giving effect to any choice or conflict of law provisions or rule.
10.3. Force Majeure. Neither party will be liable for failure to perform any obligation under these Terms to the extent such failure is caused by a force majeure event (including acts of God, natural disasters, war, civil disturbance, action by governmental entity, strike and other causes beyond the party’s reasonable control). The party affected by the force majeure event will provide notice to the other party within a commercially reasonable time and will use commercially reasonable efforts to resume performance as soon as practicable. Obligations not performed due to a force majeure event will be performed as soon as reasonably possible when the force majeure event concludes.
10.4. Entire Agreement. Except as expressly stated herein, these Terms, which includes the language and paragraphs preceding Section 1, is the final and complete expression of the agreement between these parties regarding the Developer Materials. These Terms supersede any previously published iteration of the Terms, as well as all previous oral and written communications regarding these matters.
10.5. Assignability. You may not assign your rights or obligations under these Terms without Contentsquare’s prior written consent. If consent is given, these Terms will bind your successors and assigns. Any attempt by you to transfer your rights, duties, or obligations under these Terms without Contentsquare’s prior written consent is void. Contentsquare may freely assign its rights, duties, and obligations under these Terms.
10.6. Amendments and Waivers. No modification of or amendment to the Terms, nor any waiver of any rights under these Terms, shall be effective unless in writing and signed by the parties. No delay or failure to require performance of any provision of the Terms shall constitute a waiver of that provision as to that or any other instance.
10.7. Severability. If any provision of the Terms is found to be illegal, unenforceable, or invalid, the remaining portions of the Terms will remain in full force and effect. If any material limitation or restriction on the grant of any license Contentsquare provides to you under these Terms is found to be illegal, unenforceable, or invalid, the license will immediately terminate.