• Analytics

    3 min read

    5 Holiday shopping trends to know for 2023

    The holiday shopping season is critical for retailers to increase their revenue, expand their customer base, boost brand recognition and deplete their year-end inventory. And consumers know this—daily online traffic during the holidays was up to +67% higher than non-holiday traffic in 2022 (Contentsquare). To understand how consumer activity and behavior change during the holiday […]

    Delaney McDonald

    4 min read

    Forrester Total Economic Impact™ study finds 602% ROI with Contentsquare

    2023 is a year where successful brands will prioritize resilience and adapt to deliver growth. For marketing, product, technical and digital teams alike, proving the ROI of customer experience (CX) will be essential to avoiding budget cuts that ultimately hurt both the customer and the bottom line. Contentsquare can help. We commissioned Forrester Consulting to […]


    1 min read

    Thanks to our employees on Glassdoor, Contentsquare is very pleased to be ranked 12th in the Best Employers 2023 in France

    Awarded by the employees of each company, Glassdoor’s Best Employers Awards has been recognizing, since 2009, the companies for which employees say they are most happy to work. The selection of the winners of the ranking is based solely on the opinions of their teams, shared voluntarily and anonymously. It’s based on feedback from those […]


    • Analytics

    9 min read

    7 killer A/B testing examples from Clarins, Hotel Chocolat and On the Beach

    Building a great customer experience (CX) is key to digital success. Unfortunately, customer expectations don’t sit still, so what constitutes ‘great’ is a moving target. And there’s only one way to ensure you’re hitting that moving target: test, test, and test again. (Then repeat.) But what elements of your digital CX should you be testing? […]

    Jack Law

    3 min read

    Unmasking Imposter Syndrome – 5 Key Lessons

    What do Lady Gaga, Michelle Obama, and Maya Angelou have in common? They’re internationally recognised, powerful leaders… and they all have experienced imposter syndrome at some point in their careers. In fact, studies show that the majority of female leaders have experienced imposter syndrome. A couple of weeks ago, we were joined by 20 women […]

    Suzy Ahn

    • Customer Experience

    4 min read

    10 eCommerce trends transforming CX in 2023

    In 2023, eCommerce trends will create a more immersive, personalized, accessible and altogether more human digital customer experience. Customer expectations continue to increase and eCommerce brands need to not only match expectations but exceed them. Brands need a deeper, more holistic understanding of their customers to provide the experiences they crave. The CX your brand […]

    Nea Bjorkqvist

    • Digital Marketing

    4 min read

    The need for speed: How to supercharge your website for conversion and retention 

    When working to resolve website performance issues for our customers, this famous quote from Top Gun often comes to mind. “I feel the need, the need for speed!” —Peter “Maverick” Mitchell, Top Gun Today’s customers want instant gratification and access to information. As digital consumers, we’ve undoubtedly faced the frustrations of slow loading sites; pictures and fancy […]

    Sam Counterman

    3 min read

    Built In Honors Contentsquare in Its Esteemed 2023 Best Places To Work Awards

    Contentsquare Ranks #43 in New York, #18 in Colorado, and #13 in Dallas on Built In’s Best Large Places to Work Lists NEW YORK – January 12, 2023 — Built In today announced that Contentsquare was honored in its 2023 Best Places To Work Awards. Specifically, Contentsquare earned a #43 ranking on the New York […]


    2 min read

    Contentsquare Celebrates Leader Ranking in G2’s Winter 2023 Best Software Rankings

    Contentsquare Celebrates Leader Ranking in G2’s Winter 2023 Best Software Rankings Global digital experience analytics provider ranks as a leader in nine categories centered around Session Replay, Customer Journey Mapping, Digital Analytics, Heatmap Tools, and more New York, NY – December 19, 2022 – Contentsquare, the global leader in digital experience analytics, today announced new […]