Resources

Preview of the cover of 2024 Digital Experience Benchmark Report

Reports

2024 Digital Experience Benchmarks

Uncover trends for crucial digital KPIs and learn how to maximize the value of each visit with actionable insights and best practices designed to elevate the entire customer journey.

2023 Digital Experience Benchmark report

Reports

2023 Digital Experience Benchmark

Measure what matters most to your users and optimize customer satisfaction to drive growth.

How to optimize your website

Ebooks

How to improve your website performance

In this guide, we cover the key metrics (CWV and otherwise) that you need to be tracking and present 55+ actionable insights to optimize your web performance.

Reports

2023 FinServ Digital Experience Benchmark

The 2023 Financial Services Digital Experience Benchmark explores the entire customer experience to help you pin-point opportunities to improve your journeys, delight more customers and see real growth.

Forrester’s free study - how Contentsquare delivered 602% ROI

Reports

Forrester’s Total Economic Impact™ Study

Forrester finds 602% ROI with Contentsquare in new Total Economic Impact™ study.

a composite image showing multiple contentsquare articles written on financial services

Ebooks

How to Fix Your Customers’ 5 Biggest Online Banking Frustrations

This guide provides tips for eliminating visitors’ digital banking frustrations to offer a seamless CX that builds loyalty and drives revenue.

One Pagers

12 CX Tips to Boost Customer Acquisition for Financial Services

Here are 12 actionable CX tips to help you improve the performance of your online forms and drive stronger engagement and growth for your business.

One Pagers

6 Ways Banking Brands Drive Value With Customer Experience Insights

How banking brands use digital experience analytics (DXA) to win new customers, fix broken journeys and accelerate growth.