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Last updated: January 2024 (V2024.1)

Contentsquare Processors List

The following table outlines Contentsquare’s current affiliates and third-party Processors who are authorized to Process Personal Data in connection with Contentsquare Services and websites:

Processors

Affiliates and third parties involved in Contentsquare’s services, development and other business needs

1. Affiliate Processors

Name

Type of Service

Type of Data

Location

Privacy Policy

Content Square SAS

Consulting, Support, Maintenance, Implementation, and Development

Corporate, Visitor, Usage

Paris, FRANCE

Link

Content Square, Inc.

Consulting, Support, Maintenance, and Implementation

Corporate, Visitor, Usage

New York, USA

Link

Content Square Ltd.

Consulting, Support, Maintenance, and Implementation

Corporate, Visitor, Usage

London, UK

Link

Content Square Israel Ltd.

Consulting, Support, Maintenance, Implementation, and Development

Corporate, Visitor, Usage

Tel Aviv, ISRAEL

Link

Content Square Singapore PTE

Consulting, implementation and Support

Corporate, Visitor, Usage

SINGAPORE

Link

Content Square Spain, S.L.

Consulting, implementation and Support

Corporate, Visitor, Usage

Madrid, SPAIN

Link

Content Square GmbH

Consulting, implementation and Support

Corporate, Visitor, Usage

Frankfurt, GERMANY

Link

Contentsquare Japan G.K.

Consulting and Support

Corporate, Visitor, Usage

Tokyo, JAPAN

Link

ContentSquare DXA SAAS Solutions LLC

Consulting and Support

Corporate, Visitor, Usage

Dubai, UAE

Link

Contentsquare Korea LLC

Consulting and Support

Corporate, Visitor, Usage

Seoul, SOUTH KOREA

Link

Contentsquare Italy S.r.L

Consulting, implementation and Support

Corporate, Visitor, Usage

Milan, ITALY

Link

Contentsquare Egypt LLC

Consulting and Support

Corporate, Visitor, Usage

Cairo, EGYPT

Link

Clicktale (UK) Limited

Consulting, Support, Maintenance, and Implementation

Corporate, Visitor, Usage

London, UK

Link

HJ Holdings Limited

Marketing Communications

Corporate

St. Julian’s MALTA

Link

Hotjar Ltd.

Marketing Communications

Corporate

St. Julian’s, MALTA

Link

Hotjar Germany GmbH

Marketing Communications

Corporate

Berlin, GERMANY

Link

Hotjar Web Services Spain, S.L.

Marketing Communications

Corporate

Barcelona, SPAIN

Link

Hotjar UK Limited

Marketing Communications

Corporate

London, UK

Link

HTJRPT - HotjarWeb, Portugal, Unipessoal Lda.

Marketing Communications

Corporate

Porto Salvo, PORTUGAL

Link

Hotjar Netherlands B.V.

Marketing Communications

Corporate

Amsterdam, THE NETHERLANDS

Link

Heap Inc.

Marketing Communications, Development

Corporate, Visitor, Usage

San Francisco, USA

Link

Heap, Inc. UK Ltd

Marketing Communications, Development

Corporate, Visitor, Usage

London, UK

Link

2. Other Processors

Name

Type of Service

Type of Data

Location

Privacy Policy

Airfocus GmbH

Product roadmap management platform

Corporate

Hamburg, GERMANY

Link

Amazon Web Services, Inc. (AWS)

Data Hosting

Visitor, Usage

USA: Virginia (primary) and Oregon (backup)

European Union: Ireland (primary) and Sweden (backup)

Link

Atlassian Pty Ltd (Jira)

Ticketing platform

Corporate, Visitor

Sydney, AUSTRALIA

Link

APIHub, Inc. (Clearbit)

Marketing knowledge platform

Corporate

San Francisco, USA

Link

Ask Nicely Holdings, Inc.

Customer Experience platform

Corporate

Portland, USA

Link

Bizzabo, Inc.

Event registration platform

Corporate

New York, USA

Link

BSI Group France

Auditing Services

Corporate

Paris, FRANCE

Link

Champify Software Inc.

Marketing knowledge platform

Corporate

Saratoga, USA

Link

DocuSign, Inc.

Document & e-signature management

Corporate

San Francisco, USA

Link

Drift.com, Inc. Siftprck (Drift Email)

Marketing acceleration platform

Corporate

Boston, USA

Link

Gainsight, Inc.

Customer success management

Corporate

Redwood City, USA

Link

Google LLC (Google Workspace)

Digital workspace management

Corporate

Mountain View, USA

Link

HubSpot, Inc.

Marketing platform

Corporate

Cambridge, USA

Link

InfiniGrow Ltd.

Marketing attribution, behavioral analysis, planning and forecasting

Corporate

Tel Aviv, ISRAEL

Link

Ironclad, Inc.

Contract management system

Corporate

San Francisco, USA

Link

JEUDIMERCI

Contentsquare Loyalty Program management

Corporate

Grenoble, FRANCE

Link

LeadIQ, Inc.

Sales prospecting services

Corporate

Redwood City, USA

Link

LinkedIn Corporation

Marketing platform

Corporate

Sunnyvale, USA

Link

Microsoft Azure

Data hosting

Visitor, Usage

USA: Virginia (primary) and Washington (backup)

European Union: Ireland (primary) and Netherlands (backup)

Link

OneTrust Technology Ltd.

Data Subject Request management

Corporate, Visitor

Atlanta, USA

Link

Optimizely AB

Digital Experience Platform

Corporate

Stockholm, SWEDEN

Link

OneTrust Technology Ltd.

Data Subject Request Management

Corporate, Visitor

Atlanta, USA

Link

Outreach Corporation

Sales Engagement Platform

Corporate

Seattle, WA

Link

PathFactory Corp.

Marketing / Sales content delivery platform

Corporate

Toronto, CANADA

Link

Pendo.io, Inc.

Product usage and analytics insights platform

Corporate, Usage

Raleigh, USA

Link

Reachdesk Ltd.

Marketing Campaign

Corporate

London, UK

Link

Salesforce.com, Inc.

Customer relationship management platform

Corporate

San Francisco, USA

Link

Skilljar Inc.

E-learning and certification

Corporate

Seattle, USA

Link

Slack Technologies, Limited.

Business communication platform

Corporate

Dublin, IRELAND

Link

Snowflake Inc.

Data warehouse

Corporate, Usage

Bozeman, USA

Link

Sociabble Inc.

Brand advocacy and multi-channel social sharing

Corporate

Paris, FRANCE

Link

ShelfFlip Inc. (Usergems)

Data correction and tracing

Corporate

San Francisco, USA

Link

Fraudsec Pty Ltd (Whispli)

Whistleblowing platform

Corporate

Sydney, AUSTRALIA

Link

WP Engine

Domain hosting service

Corporate, Usage

Austin, USA

Link

Zoom Video Communications, Inc.

Video communication and collaboration

Corporate

San Jose, USA

Link

Zendesk, Inc.

Customer service

Corporate

San Francisco, USA

Link

DEFINITIONS

“Contentsquare Services” means the products and services provided by Contentsquare to Customer under an agreement.

“Personal Data”, “Processing”, “Processor”, “Sub-processor” shall have the meaning as defined under applicable data protection laws.

“Corporate Data” means Personal Data that relates to both (a) Customer’s relationship with Contentsquare, including the names or contact information of individuals authorized by Customer to access Customer’s account and billing information of individuals that Customer has associated with its account and (b) Contentsquare prospects, leads and potential Customers, including names and contact information.

“Usage Data” means Personal Data processed as part of the use of Contentsquare Services and websites by Customers and other third parties, including but not limited to online identifier and behavior data.

“Visitor Data” means Personal Data that relates to a Customer’s website/mobile application visitor processed through Contentsquare Services.