Your all-in-one platform for the right digital experience
Visualize journeys and level up engagement
Get the whole picture of multi-session journeys
Make better decisions with fast user feedback
Power up performance and remove friction
Your go-to event for all things customer experience
Insights to refine your customer experience
Share tips and tricks with other Contentsquare users
Drive engagement, conversion, and retention across your digital assets with complete understanding of your customer experience.
Discover how your customers progress from entry to exit. Discover your biggest opportunities and frustrations and build more intuitive journeys for key audience segments.
See where users click, hover, and scroll, so you can understand where users get distracted—and what grabs their attention. Visualize the performance of each content element on key metrics like attractiveness, engagement, click rate and conversion.
Replay any individual journey to see exactly what the user saw and did—including mouse movements, clicks, taps, and swipes. Uncover pain points, validate hypotheses, and share replays to accelerate decision-making.
Understand the impact of site errors on key business metrics like conversion rate, revenue, site and app performance, and user experience.
Surface which of your products pose the biggest untapped sales opportunities. Find out which products are a buzzkill to shoppers—and why. Optimize pricing, product placement, stock, and promotions to generate maximum revenue.
Proactively find Javascript, API, custom errors, and app crashes that are affecting your users. Focus on errors that have the greatest impact on user and business outcomes.
See how every page on your site is performing in terms of technical metrics, like loading speeds. Learn how performance impacts your business so you can prioritize issues.
Get an instant overview of customer journeys where frustration occurred. View session replays from frustrated users to quickly uncover issues and understand what’s going wrong.
See exactly what any user saw on-screen during their journey. Surface the technical insights you need to prioritize and solve issues quickly.
Quickly find out how any issue is impacting your business. Search by user ID, see how many users are experiencing the same issue, and discover how it’s affecting conversions.
Create segments based on user actions or third-party data you bring into Contentsquare. Understand how different segments navigate your site or app and find new ways to personalize their experiences.
Key web metrics help you build a complete picture of what’s happening. Track user engagement and marketing impact so you can attract more customers and optimize your campaigns.
Ask AI CoPilot a question about your data and it runs the analysis for you. See which events and queries it used to get the result, and find out what to do next.
Replay any individual customer’s journey to see what they saw, including every click, scroll, and website error. The replay timeline helps you jump straight to specific moments, like when users have difficulty completing workflows.
Create surveys in seconds and get responses in minutes with 40+ templates and the AI survey generator. Quickly understand results with AI summary reports and sentiment analysis, and invite respondents to follow-up interviews with a click.
Talk directly to users to uncover feedback, hesitations, and emotions you’d miss in written responses. Follow up with survey respondents and get one-on-one feedback on your ideas and products.
See how users interact with your website or product in their own time. Launch tests immediately and collect results as soon as participants complete their tasks, helping you identify issues and validate changes.
View corresponding session replays to get more context on user feedback. See what respondents experienced before and after answering your surveys.