AI Model List
Unless otherwise defined herein, capitalized terms will have the meaning given to them in the Contentsquare Master Service Agreement.
The following AI Models are used in the provision of Contentsquare Services. The use of AI Models, will depend on the Services purchased and Customer opting-in to the AI functionality (where applicable):
AI Model Name | Hosted By | Type of Services | Type of Data | Link to Privacy Policies |
Anthropic model family (AWS Bedrock) | AWS | Product Analytics via Heap (only when customer opts-in); Product Analytics via Contentsquare; DXA (Chat with Sense) (only when customer opts-in to AI) | Visitor, Usage | Acceptable Use Policy: Link Privacy Policy: Link |
GPT model family | OpenAI | Product Analytics via Heap (only when customer opts-in); Product Analytics via Contentsquare (only when customer opts-in) | Usage | Acceptable Use Policy: Link Usage Restrictions: Link Privacy Policy: Link |
GPT model family (Azure) | Microsoft Azure | Product Analytics via Contentsquare; DXA (Session Replay Summaries) (only when customer opts-in to AI) Voice-of-Customer | Visitor, Usage | Acceptable Use Policy: Link Privacy Policy: Link |