Contentsquare for eCommerce & Retail

Learn what makes your shoppers click

From navigating your site to completing a purchase, understand what drives conversions, reduces friction, and keeps your customers coming back for more.

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50% increase on CTA exposure rate
10% increase in conversion rate on checkout
+$1.1M annual revenue

Online shopping experiences that always deliver

From websites to apps, digital experience is critical for how retailers differentiate, compete, and thrive. With our all-in-one platform, every type of retailer can create experiences that keep their customers coming back for more.

Avoid hidden pitfalls

Collect customer feedback at crucial moments, and experience the user journey for yourself.

Eliminate underlying obstacles

Uncover root causes of shopper roadblocks and prioritize what to fix based on sales impact.

Fine-tune the experience

Grow revenue with shopping experiences that deliver higher conversion, loyalty, and lifetime value.

How The North Face increased its CTA exposure rate by +50% with Contentsquare

Products used

Experience Analytics
Heatmaps

How The North Face increased its CTA exposure rate by +50% with Contentsquare — Cover Image

Create experiences that check out

Uncover underlying shopper frustrations—from errors, to slow performance, and usability issues—so you can create delightful digital experiences that work (and convert).

Visualize how your shoppers are navigating product categories and searching for products in real-time.

Optimize product performance across your eCommerce platforms

Use key metrics and customer insights to refine your product mix, personalize experiences, and boost profitability across the entire shopping journey.

Spend more time on the products moving shoppers along in the customer journey, and less time on the products that aren’t driving conversion.

I’m really impressed with the tool, and when I saw it for the first time I was blown away. Instead of abstract data and numbers in columns, we can now really see what people are doing on our website. We can see their experience. It’s visual.

Jan-Willem Wilmsen

Digital Specialist, E.ON

Turn clicks into loyal customers with all your analytics in one place

Maximize the money you spend on acquiring and retaining shoppers with smarter customer insights, powerful retention strategies, and connected analytics. Our platform puts automated and precision tracking, qualitative and quantitative data (and more) at your fingertips.

Explore Product Analytics

Integrate deep customer insights across your eCommerce tech stack to drive smarter decisions and more effective results across all touchpoints.