CS Find & Fix
Find it. Fix it. Love it.
CS Find & Fix optimizes operational efficiency while averting dramatic revenue loss, providing an unprecedented end-to end solution to deliver seamless digital experiences. Let it enable your business and technical teams to spot issues and speed problems impacting customer experience.
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Revenue Growth
Recover lost revenue, grow your business
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Customer Happiness
Remove friction, make customers happy
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Faster Response Time
Speed up resolution of customer issues

Error Analysis
Spot errors more quickly that impact your business
Let Contentsquare’s data science algorithms distinguish real signals from noise thanks to statistical significance calculations, deterministic error grouping and more.
- Prioritize client-side errors, such as Javascript, API failures and more, based on impact to conversion and revenue.
- Surface technical and behavioral data that explains root cause, and a clear path to how it can be remedied.

Experience Search
Identify pain points in the customer journey
There are difficult points in a customer's journey where they have the potential to opt out.
- Retroactively search and identify sessions where users run into messages, such as “Oops….”, “Out of stock”, “Payment failed” or form validation errors.
- Set up alerts to let you know when abnormal message views spike.
- Understand how these situations affect revenue and identify the best way to fix it.

Speed Analysis
Connect web performance and business metrics
With real user monitoring (RUM) and synthetic monitoring, dive into pages and journeys to get in-depth web performance insights and alerts.
- Measure Core Web Vitals down to the individual page level, and know where your technical SEO is at.
- Drill down to the causes of low performance.
- Take your insights and easily create “no-code” tests (e.g. 3rd party script removal) to troubleshoot.
- Understand not only your own site’s performance, but benchmark it against the performance of competitors’ sites.

APMs & VoC
Give context to VoC feedback
Analyze and quantify issues identified in Voice of Customer (VOC) systems. Compare the behavior of visitors that rated experiences highly or poorly side-by-side.

Session Replay
From replay to business quantification in one click
Use Session Replay to quickly understand the steps leading up to any struggle spots.
- Experience what your users experience.
- Pinpoint errors as they unfold in the replaying stream and show your technical team how it’s happening, visually.
- Quantify the amount of people impacted by issues seen from just one replay and calculate the associated loss.
Discover our other products
- CS Digital
- CS Insights
- CS Merchandising
- CS Platform
- CS Apps
CS Digital
Pinpoint opportunities and issues at a glance
Visualize metrics for each page element
Stop losing conversions where it matters the most
Learn more about CS Digital
Understand the why and build better digital experiences
Contentsquare captures customers' journey automatically, allowing you to decide what to analyze and quantify without tagging. CS Digital is your starting point with Contentsquare and your foundation for building better customer experiences.

CS Insights
Intelligently identify biggest opportunities for business impact
Visualize and quantify user struggles and prioritize decisions
Spend less time analyzing and more time building better experiences
Learn more about CS Insights
Work smarter, not harder with Automated Insights
With AI-based scoring and actionable insights, discover site usability issues, user frustrations and quantify issues based on impact on experience, conversion, and revenue.

CS Merchandising
Get a 360 view of catalog performance
Data-driven visual merchandising
Deliver competitive pricing
Learn more about CS Merchandising
Maximize merchandising performance
Take strategic action and learn how your product catalog performs across channels and the impact of product placement, price, stock, and cross selling has on your revenue.

CS Platform
Put privacy and security first
Empower smarter decisions with artificial intelligence
Make your entire marketing tech stack smarter
Learn more about CS Platform
Power digital experience analytics from one central platform
CS Platform is the foundation, based on a cloud infrastructure for all of our products, providing a holistic view into the digital experience, from conversion rate optimization to analytics and session replay.

CS Apps
Discover how and why users engage
Prioritize your biggest opportunities
Easy implementation, low impact
Learn more about CS Apps
Optimize your app experience
Get comprehensive insights with Contentsquare’s mobile app analytics. With zone-based heat mapping, journey analytics and mobile session replay, our app analytics can help your team get insights and improve the mobile user experience
