User Tests

Boost the usability of your website with candid user feedback

Get fascinating insights into how users naturally interact with your website. Invite them to testing sessions, deliver instructions, then record their journey as they complete tasks. Everything happens automatically in Contentsquare, helping you quickly scale up research even across different time zones.

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Capabilities

Benefits
Features
Use Cases

Hands-off testing

Automatically invite participants, deliver task instructions, and collect feedback at the end

Speedy insights at scale

Get valuable insights from users without a researcher present, saving you time and money

Record and replay

Capture audio and visuals for every test so you can analyze the user’s thoughts and feelings

“With Contentsquare, we can understand how users interact with a page, how they navigate, what their real interests are and what encourages or discourages them to continue their journey on the site."

Cristina Martinelli

User Experience Manager, Calzedonia

Key features of User Tests

Understand how customers use your product in real life

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Understand user behavior

Capture helpful insights

See how users interact with your website or product, in their own time, without guidance from a moderator.

Streamline the testing process

Conduct research at scale

Launch tests immediately and collect results as soon as users complete their tasks. Automate the entire process so you can work with users in different time zones.

Simplify participant selection

Recruit effortlessly

Use test participants from your own network, or recruit from our pool of 200,000+ users

[Visual] Interviews - Simplify selection - Recruit participants

Common use cases

Take the guesswork out of improving digital experiences

Design products that users love

Drive continuous improvement through iterative testing

Get feedback on new iterations of your product or feature with User Tests. Ask users to complete tasks while Contentsquare records their journeys, then ask follow-up questions at the end of the session. Analyze their responses to understand how well your product meets their expectations.

Check that your fixes worked

See how users explore your newly-improved website or app

Identify site errors, broken links, or UX issues using Contentsquare. After completing fixes, run follow-up tests with real users to validate that your changes worked.

Get feedback on creative ideas

Run concept tests to validate logos, designs, and messaging on your website

Invite users to view your creative assets on their own computer, in their own time. Next, ask written questions to get candid, reliable feedback on user preferences and perceptions.

[Visual] AB test - How easy was it to complete this task

Find out what resonates with users

Test different versions of your site and and get feedback from participants

Set up User Tests to observe how participants interact with each version, and gather insights into their preferences and behaviors. Invite members of your target audience to explore the page or feature, and record them navigating it in a natural way. Next, ask questions to understand what they perceived on the page, what grabbed their attention, and what slowed them down.