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Interviews

Easily schedule, host, and analyze interviews

Speak directly to the people who can give you the most helpful insights—your users. Host interviews in Contentsquare to investigate their needs and validate product ideas. Speed up the process with automated recruitment, interview transcripts, video clip sharing, and more.

Masthead - Interviews
Capabilities
Video Interviews Icon
Host video interviews

Invite participants, record interviews, and get AI call transcripts. All directly inside Contentsquare

On Demand Participants Icon
On-demand participants

Recruit from your own network or find users from our diverse pool of 200,000+

Screening Icon
No-hassle screening

Upload your questions and Contentsquare will automatically screen participants for suitability

Ask survey Icon
Learn more from surveys

Click to invite any survey respondent to a follow-up interview so you can discuss their answers

With Contentsquare, we can understand how users interact with a page, how they navigate, what their real interests are and what encourages or discourages them to continue their journey on the site.

Cristina Martinelli
User Experience Manager, Calzedonia
Core features of interviews

Everything you need for user interviews, in one platform

Automate administration

Organize interviews without playing email ping-pong

Connect your calendar, choose your availability, then let Contentsquare invite users and schedule calls for you. After finishing an interview, say thank you by sending compensation with one click.

Automate administration
Video highlight sharing

Collaborate with colleagues

Create highlight clips of the most insightful moments from any interview, then instantly share them with colleagues. Leave and view comments on the video timeline to discuss findings with your team.

Video highlight sharing Visual
Interview transcripts

Quickly review any conversation

Want to quickly review what was said? Get an accurate transcription of the conversation, powered by built-in AI.

Interview transcripts
Common use cases

Get a deeper understanding of user needs

Learn more from usability tests

Ask participants anything about their experiences

Interview users directly after user tests to better understand their experiences. Find out where they struggled, what they appreciated, and how they perceived the digital experience.

Learn more from usability tests
Conduct product and user research
Conduct product and user research

Hold in-depth discussions on user wants and needs

Recruit and interview members of your target audience to get focused insights. Uncover your audience's needs, pain points, and experiences to find new opportunities to build or improve products.

Get clarity on survey responses

Dig deeper into good or bad feedback

Follow up with users after feedback surveys to dive deeper into topics of interest. Collect verbal feedback to uncover emotions, hesitations, or facial expressions you’d normally miss in written responses.

Get clarity on survey responses

Discover more

User test Visual
Improve the usability of your website

See how users interact with your website or product, in their own time, without guidance from a moderator.

Discover - Session Replays
Reveal user experiences

View the session replay for any individual survey response to get the full picture of the user's experience.

Discover - Surveys
Effortlessly collect and analyze helpful user feedback

Get to know your users better by quickly launching surveys. Learn from your responses in seconds with AI-powered analysis.

Schedule, host, and analyze interviews from a single platform