on G2

on Gartner

Session Replay, Evolved

See how visitors interact with your site — every click, scroll, rage click and frustration moment. Fix drop-offs fast and boost conversions. No time to watch every session? One click and our AI summarises 100 sessions, surfacing the moments that matter. Prefer to ask? Connect your AI tool like ChatGPT or Claude for instant answers. No login, no dashboards.

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No credit card required · 200,000 free monthly sessions

Trusted by 3,000 enterprise and mid-market brands and 1.3+ million websites

I’m really impressed with the tool, and when I saw it for the first time I was blown away. Instead of abstract data and numbers in columns, we can now really see what people are doing on our website. We can see their experience. It’s visual.

Jan-Willem Wilmsen

Digital Specialist, E.ON

5367

Audi boosts conversions by +7% through data-driven CRO with Contentsquare

Read Audi's story

4062

2344

increase in ecommerce purchase rate, +33% conversion rate of optics booking

Read Specsavers' story

2066

3760

3522

ROI over 3 years from Contentsquare implementation

Read Nespresso's story

7127

9213

increase in revenue for this customer journey

Read Easyjet's story

6491

7594

increase in conversion rate

Read Pirelli's story

6492

1367

9433

increase in engagement on campaign banners

Read John Lewis's story

5103

5687

exceeding their targets and seeing sales up, year-on-year

Read Rhone’s story

2676

4070

increase in average monthly Contentsquare users

Read Ocado's story

1791

0485

QA analysis outcome score has gone up by 15% from 85% percent to 98%

Read Admiral’s story

Common use cases

Find, understand, and improve key customer experiences

Quickly validate Voice of Customer feedback

Get more context on what users are telling you

Use event-triggered recording to capture sessions that contain feedback or survey responses. Analyze and quantify issues that you identify in Voice of Customer with a single click. Compare the actions of visitors who rated experiences highly or poorly.

[Visual] Session replay - Triggered recording

Image Session Replay Resolve Bugs API Errors

Resolve bugs faster

Replay user journeys to see when and where errors occur

Get alerted to spikes in technical errors, then replay relevant user sessions to find the cause. See exactly where the bug is happening and how it’s affecting the user experience. Prioritize the most impactful bugs and get technical information about them from the session replay.

Align your teams to quickly solve issues

Leave comments directly in session replay timelines

Collaborate quickly and easily with different teams by leaving comments in session replays. Speed up fixes and ensure your colleagues are aligned around the biggest priorities.

Frequently asked questions

Got another question?

Session Replay is a video replay of an individual user’s session on your website. It allows you to see how users experience your site from their point of view. This includes seeing the user’s own clicks, hovers, and scrolls, and how any errors appeared on their screen.