4.7
on G2
4.7
on Gartner

Session Replay, Evolved

Connect Contentsquare session replays to the AI tool your team already uses like Claude, ChatGPT or Copilot, and ask anything: where users rage-click, what's causing drop-offs and hurting conversions. Get instant answers without watching hours of recordings. Prefer to see it yourself? Watch the key moments, from mouse movements to taps and swipes, across every session. Your data, your workflow.

No credit card required · 200,000 free monthly sessions

Trusted by 3,000 enterprise and mid-market brands and 1.3+ million websites

I’m really impressed with the tool, and when I saw it for the first time I was blown away. Instead of abstract data and numbers in columns, we can now really see what people are doing on our website. We can see their experience. It’s visual.

Jan-Willem Wilmsen
Digital Specialist, E.ON
Audi
+
9687
7
%

Audi boosts conversions by +7% through data-driven CRO with Contentsquare

Read Audi's story
Specsavers — Logo
+
4292
2
0754
4
%

increase in ecommerce purchase rate, +33% conversion rate of optics booking

Read Specsavers' story
Customer story — Nespresso Logo
8516
6
3170
0
9512
2
%

ROI over 3 years from Contentsquare implementation

Read Nespresso's story
EasyJet
+
9757
7
.
4913
3
%

increase in revenue for this customer journey

Read Easyjet's story
[Asset] Customer story - Pirelli
+
2751
1
5414
4
%

increase in conversion rate

Read Pirelli's story
John Lewis & Partners
+
1752
2
3477
7
.
7913
3
%

increase in engagement on campaign banners

Read John Lewis's story
Rhone
+
7603
3
7987
7
%

exceeding their targets and seeing sales up, year-on-year

Read Rhone’s story
Ocado
+
2066
6
3870
0
%

increase in average monthly Contentsquare users

Read Ocado's story
Admiral
+
8351
1
2785
5
%

QA analysis outcome score has gone up by 15% from 85% percent to 98%

Read Admiral’s story
Common use cases

Find, understand, and improve key customer experiences

Quickly validate Voice of Customer feedback

Get more context on what users are telling you

Use event-triggered recording to capture sessions that contain feedback or survey responses. Analyze and quantify issues that you identify in Voice of Customer with a single click. Compare the actions of visitors who rated experiences highly or poorly.

[Visual] Session replay - Triggered recording
Image Session Replay Resolve Bugs API Errors
Resolve bugs faster

Replay user journeys to see when and where errors occur

Get alerted to spikes in technical errors, then replay relevant user sessions to find the cause. See exactly where the bug is happening and how it’s affecting the user experience. Prioritize the most impactful bugs and get technical information about them from the session replay.

Align your teams to quickly solve issues

Leave comments directly in session replay timelines

Collaborate quickly and easily with different teams by leaving comments in session replays. Speed up fixes and ensure your colleagues are aligned around the biggest priorities.

Comments

Frequently asked questions

  • Session Replay is a video replay of an individual user’s session on your website. It allows you to see how users experience your site from their point of view. This includes seeing the user’s own  clicks, hovers, and scrolls, and how any errors appeared on their screen.

No credit card required · 200,000 free monthly sessions · Hotjar and Heap are now Contentsquare.