2021 Digital Experience Benchmark Report


Compare your digital performance to the world’s leading brands.


See how your CX stacks up against data based on 20+ billion global user sessions.

With this report, you can: 

  • See where you fall within your industry's competitive landscape
  • Identify where your CX is performing well and where you have room to grow
  • Access expert analysis and tips to improve your digital CX
  • Build a data-driven 2021 strategy that will help your brand stand out



Take a Deep Dive...

 Across 10 industries including apparel, automotive, beauty, B2B, consumer electronics, energy, financial services, grocery, luxury, travel, and telecommunications.

Key Findings

See How Your Experience Stacks Up