CSQ x Heap

You're in the right place.
The next evolution of Heap.

Everything you came to Heap for is still here, plus more. Keep Product Analytics, and add Heatmaps, Session Replay, surveys, error and performance monitoring, and integrations, all available through Contentsquare.

Trusted by 3,000 enterprise and mid-market brands and 1.3+ million websites

Analysis without paralysis, with AI

Sense delivers trusted insights—so you spend less time analyzing data and more on building better products, apps, and features.

Asset — Experience Analytics - Analysis without paralysis, with AI
Why product analytics?

Understand your users, wherever they go

Product Analytics lets you analyze and optimize experiences across both web and mobile apps. All the multi-channel insights you need from a single platform.

  • Get expert-level AI analysis

    Sense proactively finds friction, quantifies the impact on conversion or revenue, and shows you relevant visual data. It even recommends what to do next—so you can move from insight to action in minutes.

    Asset - Capability - Sense
The tools people love Hotjar for, plus powerful new capabilities

Everything you need to understand your users

Icon — Heatmaps + Attention Maps
Heatmaps + Attention Maps

See where users click, hover, and scroll — now with Attention Maps to reveal true engagement, not just clicks.

Icon  — Repplays
Session Replay

Replay real user sessions. Spot struggles, errors, and moments of delight — all in one click.

Icon — Error Monitoring
Error Monitoring

Catch JavaScript errors before they kill your conversions. Get a full picture of what went wrong and for how many users.

Icon  — Performance Monitoring
Performance Monitoring

Understand how slow load times affect behaviour and revenue — and know exactly what to fix first.

Icon  — Funnel
Funnels

Visualise drop-off at every step of your key flows. Find where users leave — and why.

Icon  — Surveys & Feedback
Surveys & Feedback

5 user interviews and 100 survey responses per month. Capture the voice of your customers at scale.

Icon  — Sense AI
Sense AI

AI-powered summaries of heatmaps and recordings. Ask questions about your data, get recommended next steps instantly.

Icon  — Integrations
10+ Integrations

Connect Slack, Jira, Unbounce, and more — included in the free plan. Build the workflow that works for your team.

Powered by Sense AI

Go beyond behavior insights

Understanding your customers is important. Acting on the right insights quickly is what drives results. Contentsquare connects behavior to outcomes — so you know what to fix, what to prioritize, and what impact your changes make.

AI Summaries

Get instant AI-generated summaries of heatmaps and recordings to spot insights without watching every session.

Sense Chat

Ask questions about your data in plain language. Get clear answers with recommended next steps.

LLM Connect (MCP)

Query Contentsquare data directly from ChatGPT, Claude, Copilot, and more.

Frequently asked questions

  • Contentsquare is a digital experience analytics platform that helps you understand what your users are doing on your website or app — and why. It includes heatmaps, session replay, surveys, error monitoring, funnel analysis, and AI-powered insights, all in one place.

The acquisition of Heap will extend Contentsquare’s platform capabilities with deeper and broader insights. It marks a critical milestone in our journey to maximize value for customers through breaking down data silos, fostering collaboration and giving all teams a 360 view of their customers’ experience. Together we are uniquely positioned to transform the experience analytics industry and give everyone the experience they love, seek and deserve.

Jonathan Cherki
CEO & Founder of Contentsquare
No credit card required · 200,000 free monthly sessions · Hotjar and Heap are now Contentsquare.