If you’re just starting out on your ecommerce journey, you’ll have one critical question: which platform is the perfect fit for your business?
With so many options, from full-scale ecommerce solutions to website builders, it’s not easy deciding which one will set your online business up for success.
This article covers everything you need to know to help you choose between 2 popular options: Shopify and Squarespace. We compare the platforms across key criteria, such as ease of use, integrations, and pricing, so you can make an informed decision based on your needs.
Read on to see who wins the Shopify vs Squarespace showdown. Plus, we’ll throw in our top tips for optimizing your ecommerce platform.
What are Shopify and Squarespace?
Shopify and Squarespace are best-in-class ecommerce platforms to host and manage your online store.
While they both help you achieve the same goal—selling online—they originally served slightly different purposes. Shopify was designed specifically as an ecommerce platform, whereas Squarespace was initially created as a website builder and evolved to include ecommerce functionalities.
Although they’ve both since expanded to provide similar functionalities—with Shopify now offering more content features and Squarespace growing its library of ecommerce features—their original purposes are still a useful distinction to keep in mind as you evaluate which one is right for you.
Shopify vs Squarespace: who are they best for?
Both Shopify and Squarespace are good options for solopreneurs or small to medium businesses looking to set up an ecommerce store, so picking a top contender is tricky.
Before we get deeper into the details below, here’s a helpful overview:
🤝 Shopify is best for people who want to quickly get an ecommerce store up and running.
Because Shopify is a dedicated ecommerce platform, you can immediately focus on setting up your shop, adding your products, and making sales.
Shopify also offers a point-of-sale (POS) solution, Shopify POS, so you can sell in person as well as online.
🤝 Squarespace is best for people who need a website with elements of ecommerce.
If you’re trying to establish a broader online presence—that is, one that isn’t solely driven by ecommerce—Squarespace is a good choice.
Squarespace has ecommerce capabilities—including a POS solution, although that’s currently only available in the US—but is generally more content-driven. This makes it great for hosting portfolios, a good option when you’re selling a service such as photography or graphic design.
How do Shopify and Squarespace compare?
When choosing an ecommerce platform for your business, there are several factors to consider. Discover how Shopify and Squarespace compare in 8 key areas to make the best decision for you:
Ease of use
Time to set up
Customizability
Plugins and integrations
Marketing and SEO
Security
Support
Pricing
1. Ease of use
As your ecommerce business grows, you’ll interact with your chosen platform multiple times a day (if not all day). So you want it to be as simple and—dare we say?—enjoyable to use as possible.
The same goes for your customers. Providing a good customer experience is crucial to reducing your ecommerce bounce rate and improving conversions.
Consider 2 things when thinking about ease of use:
Ease of use for you when you’re setting up and maintaining your ecommerce site
Ease of use for your customers when they’re browsing and buying
Both Shopify and Squarespace are easy to use, requiring no coding or design skills to create your store. But because Shopify is more focused on providing a streamlined ecommerce experience—and therefore offers fewer content options than Squarespace—it’s easier for total beginners looking to set up their ecommerce shop quickly.
🏆 The winner? They’re both strong, but Shopify wins.
🤔 Okay—but what about your customers?
Whichever ecommerce platform you go with, there’s only one group who can tell you if your ecommerce store is easy for customers to use—and that’s your customers.
While you may think, “This is super easy to navigate!” you’d be surprised at what gets lost in translation. Avoid guesswork and validate your assumptions with real data, particularly if you’re a small team without a lot of budget or resources to spend on iterations.
A session recording tool like Contentsquare’s Session Replay lets you see exactly how shoppers move around your store, allowing you to truly understand how easy (or not-so-easy) your site is for people to navigate.
![[Visual] Experience Analytics - AB Test Session Replay](http://images.ctfassets.net/gwbpo1m641r7/6B0G5JrPHs7GYx3UTU4sm9/dd0a6aa32cad72ad6a6b087dcd21e816/Experience_Analytics_-_AB_Test.png?w=1920&q=100&fit=fill&fm=avif)
Contentsquare’s Session Replay tool lets you see how real users interact with your site
🏆 The winner? Your customers, who benefit from upgraded, empathetic experiences—and you, when you unlock the power of website optimization to drive more sales.
2. Time to set up
Small teams generally want to be up and running quickly without needing to dedicate too much time to onboarding and training. After all, less time spent setting up means more time for sales.
Shopify and Squarespace provide handy onboarding flows for account creation. By asking some simple questions about your goals at this initial stage, both platforms tailor the experience they provide based on your objectives.
Shopify uses this information to provide a personalized setup guide of tasks to complete (such as ‘Add your first product’). Squarespace uses it to suggest templates that might work best for your site so you can quickly start building your content.
![[Visual] squarespace-vs-shopify-time-to-set-up](http://images.ctfassets.net/gwbpo1m641r7/1deqeZRFu97xSnlMzFCvbx/f51a42dfef4d602728ca92c1899532be/squarespace-vs-shopify-time-to-set-up.png?w=1920&q=100&fit=fill&fm=avif)
Shopify uses the initial information you provide to create personalized setup guides that can help you get started quickly
Shopify also offers themes, which let you customize the look and feel of your ecommerce store, much like Squarespace’s templates do. Themes and templates shorten the time needed to set up your online shopfront and create an on-brand experience. (More on that in a second.)
Additionally, adding products in Shopify is incredibly intuitive. Finding your way around Squarespace is slightly trickier—you need to navigate various page types to ensure you’re in the right sections to add products. However, once you get the hang of where to go, it’s pretty simple.
🏆 The winner? For sheer ability to hit the ground running, we’re giving this one to Shopify.
3. Customizability
As you build and evolve your brand, you’ll want to create cohesive, consistent customer experiences that match its style and feel.
Both Shopify and Squarespace offer themes or templates that allow you to shape your ecommerce store’s appearance.
Shopify offers hundreds of customizable themes—but only 24 are free. Paid themes start at $100.
Squarespace offers free customizable templates on any plan. They suggest templates based on your use case (for example, site type and industry), but you can also build your own.
![[Visual] shopify-vs-squarespace-templates](http://images.ctfassets.net/gwbpo1m641r7/6pAn09JxWf9h2oNh2AJGq6/69ce67eb3247af0d5a52faefb6601f72/shopify-vs-squarespace-templates.png?w=1920&q=100&fit=fill&fm=avif)
Squarespace offers a selection of customizable free templates to meet a range of ecommerce business needs
🏆 The winner? Squarespace has more premium-looking templates without the premium price tags.
4. Plugins and integrations
Integrating your ecommerce platform with tools you already use every day—such as your analytics platform and digital experience insights tool—gives you deeper insights and improved efficiency.
The Shopify App Store has over 8,000 apps and counting. If it sounds overwhelming, don’t worry: Shopify’s algorithm recommends apps that are popular with businesses like yours. With categories from dropshipping to search engine optimization (SEO) to store design, the sheer breadth of integrations available means you’ll almost certainly find what you need.
![[Visual] shopify-vs-squarespace-shopify-app-store](http://images.ctfassets.net/gwbpo1m641r7/hajKr4YeAqK5VHAwhDaXf/ff0e2519968dc3dd3e4c76e23cfa761f/shopify-vs-squarespace-shopify-app-store.png?w=1920&q=100&fit=fill&fm=avif)
The Shopify App Store offers over 8,000 apps to customize your ecommerce business
Squarespace offers third-party extensions (their equivalent of apps or plugins), and covers the basics, with options for:
Shipping and fulfillment
Inventory and products
Sales and marketing
Finance
Squarespace also offers connected services, which are pre-built connections with your social media and business accounts (such as Stripe, Apple Pay, and UPS).
In addition to apps and extensions, you can also leverage APIs and HTML on both platforms, making it even easier to add custom integrations.
For example, quickly add Contentsquare’s Shopify integration or Squarespace integration to your site with just a few clicks to instantly and effortlessly get deeper customer insights and understand how to improve the user experience.
However, with both Shopify and Squarespace, while many apps and extensions offer free plans, you may need to pay extra to unlock the features you’re looking for in the platform. And with multiple add-ons, this can quickly add up.
🏆 The winner? Shopify’s App Store leaves you spoiled for choice—just be mindful of your budget.
🧠 Keep in mind: Contentsquare helps ecommerce teams move beyond basic analytics by revealing how shoppers interact with every pixel on your site—from browsing to checkout. Use its AI-powered insights to uncover friction points, optimize user journeys, and boost conversion rates. If you run a Shopify or Squarespace store, integrating Contentsquare turns your data into a powerful, actionable roadmap for growth—no guesswork, just smarter decisions.
5. Marketing and SEO capabilities
“If you build it, they will come” may work for fantasy baseball fields, but unfortunately, it’s less true in the digital age. Building your ecommerce site is just the first step—you also need to think about how to get the right people to it, and how to engage them when they land.
Built-in marketing and SEO capabilities—available with Shopify and Squarespace—help you expand your ecommerce store’s reach and save money on add-ons. Both platforms automatically generate some SEO elements for you, saving you time. Plus, you can further optimize your content as you go.
Shopify has a slight edge with best practice prompts when adding new products. If you’re an SEO whiz, you’ll be fine with Squarespace, but if you’re new to the world of search engine marketing, Shopify will feel friendlier.
Of course, it’s not just about SEO. Both platforms offer blogging tools, connect with all the usual social media suspects (Facebook, Instagram, X, and Pinterest), and provide email marketing campaigns.
🏆 The winner? They’re both solid options, but Shopify is probably more accessible for beginners, and it offers more integrations with marketing tools.
💡 Pro tip: as always, you can make your platform of choice go further with some smart add-ons. Integrate your ecommerce site with a digital experience insights tool like Contentsquare to run additional market research using Surveys and Interviews, so you can gather and act on valuable customer data.
![[Visual] survey-diagnostic-analytics-tools](http://images.ctfassets.net/gwbpo1m641r7/5rKzXMIuhUVeGYZ6fWgrqF/c1f5a98d9a999b6545405e5853fdb511/survey-diagnostic-analytics-tools.png?w=1920&q=100&fit=fill&fm=avif)
A Contentsquare survey for an ecommerce website
6. Security
Security is crucial for a positive ecommerce experience. When shoppers give you their credit card details, they need to be confident that they’re using a secure platform.
Shopify and Squarespace offer equally robust security and a range of payment options for customers. All stores powered by Shopify and all payment processor integrations used by Squarespace are compliant with the Payment Card Industry Data Security Standard (PCI DSS), which means they:
Maintain a secure network
Protect cardholder data
Maintain a vulnerability management program
Implement strong access control measures
Regularly monitor and test networks
Maintain an information security policy
In addition, Shopify offers fraud protection for US-based sellers via Shopify Protect as part of its Shop Pay checkout. However, if you choose to use other checkout providers on Squarespace, such as Stripe or PayPal, they may also offer fraud protection.
🏆 The winner? Both Shopify and Squarespace meet industry standards here, so you (and your customers) can be confident using either.
7. Support
If you’re blocked—whether that’s locked out of your account or struggling to use certain features—your business growth will stall, too.
Customer support can come in many formats, so ‘support’ here takes into account how easy it is to contact the support team when you have urgent problems, as well as the availability of self-serve resources, like help center articles, videos, and community forums, that you can use to troubleshoot or upskill at any time.
Type of support | Shopify | Squarespace |
|---|---|---|
24/7 | 24/7 | |
Live chat | 24/7 | Monday–Friday |
Phone support | 24/7 (callback) | None |
Help center | Yes | Yes |
Community forum | Yes | Yes |
🏆 The winner? Shopify provides a little more real-time coverage, but you’re in good hands with either.
8. Pricing
You want your ecommerce platform to help you turn a profit—not eat into it. It’s important to pick a platform that fits within your budget, offers plans that meet your needs (so you’re not paying for features you don’t want), and delivers a clear return on investment.
Both Shopify and Squarespace offer a range of plans from Basic/Personal to Advanced, so you can find the one that works best for you.
Shopify (cost per month) | Squarespace (cost per month) |
|---|---|
Starter: $5 | Basic: $25 |
Basic: $39 | Core: $36 |
Grow: $105 | Plus: $56 |
Advanced: $399 | Advanced: $139 |
Plus: $2,300 | Enterprise: price on request |
Don’t forget to factor in other costs, such as apps and transaction fees. It’s also worth checking which features are most important to you. For example, abandoned cart recovery is available on every Shopify plan, but is only available on Squarespace with the Advanced plan.
🏆 The winner? This one comes down to the features you’re looking for and your own budget.
Analyzing and optimizing your ecommerce site for continued growth
Whichever platform you choose, ensure you’re getting the right user behavior insights to understand and improve the ecommerce customer experience.
To reduce your cart abandonment rate and optimize your ecommerce conversion funnel, you need to ensure you’re providing great experiences from beginning to end.
Integrating the right tool with your Shopify or Squarespace site will help you spot issues faster, unlock key insights, and empathize with your users, so you can create better customer journeys that result in more sales and more happy customers—no matter which platform you’re on.
![[Stock] CRO Cart abondoment Stock photo](http://images.ctfassets.net/gwbpo1m641r7/7fFJ2IkPNULSfMm7GJ3Gwu/c2d807aa55f9593f17d4c65d13be31f4/5961638.jpg?w=3840&q=100&fit=fill&fm=avif)
