on G2

on Gartner

Why choose Contentsquare over Quantum Metric?

Choose Contentsquare when you need a unified, end-to-end view of the digital experience across teams. Contentsquare helps you connect Journey insights, Heatmaps, and Session Replay—and prioritize what to fix first with impact quantification—so you can move from insight to measurable business outcomes faster.

Book a Demo

Start for free

Trusted by 3,000 enterprise and mid-market brands and 1.3+ million websites

Compare Contentsquare with:

✅ Go beyond anomaly detection

Get a clearer view of the customer with broad capabilities that include Product Analytics and VoC tools. Spot a drop‑off or spike in negative feedback, then jump to related heatmaps, session replays, and error reports to find the cause.

✅ Fast, no‑fuss insights

Simple visualizations and a straightforward interface make insights easy. You can use Sense, Contentsquare’s AI tool, to analyze data or summarize session replays.

✅ Predict business impact

From journey analysis, heatmaps, and page errors, instantly estimate the upside of a fix and prioritize updates that make the highest impact.

❌ Outgrowing point solutions

Helpful for uncovering issues, but not a complete platform. You’ll need more tools (and IT) to understand product usage or get customer feedback.

❌ Long paths to answers

Getting to answers can take longer—while with Contentsquare you’d be taking action, with Quantum Metric you’re still configuring tools and requesting specialist support.

❌ Fall back on hunches

Can connect issues to conversion and revenue, but only on a basic level; making a compelling prioritization case takes additional steps and tools.

Explore our Quantum Metric in depth comparison

Comparison table

Feature

Session replay

⚠️

(varies)

Heatmaps

⚠️

(varies)

⚠️

(varies)

⚠️

(varies)

Journey analysis

⚠️

(limited)

⚠️

(limited)

⚠️

(limited)

⚠️

(varies)

Funnels

(basic)

Segments / cohorts

Retroactive analysis (no strict pre-tagging)

⚠️

Product analytics (event-based)

⚠️

Digital experience analytics (DXA) focus

⚠️

Voice of Customer (surveys/feedback)

⚠️

(partners)

Error / friction signals (rage, dead clicks)

⚠️

Mobile app replay

⚠️

Privacy & masking controls

Enterprise governance & collaboration

Smart Capture is a key feature for us. It saves us considerable time, eliminates tracking errors, and allows us to focus on analyzing the data rather than setting up the tracking.

Sarah Lacroix

Global Head of Product Design, Criteo

I find myself answering questions I didn't even know I had.

Nick Smith

Principal Product Manager, Redfin

With Smart Capture, if I forgot to track it, CSQ tracked it anyway. If I get questions two months later, I never need to worry—because the data is there.

Matthew Gomes

Director of Marketing, OppLoans