Unlock 2026 Benchmark data. Get end-to-end journey insights to stay ahead. ->
Get the Report
4.7
on G2
4.7
on Gartner
Don’t settle for incomplete analysis and ineffective guides

Why Choose Contentsquare over Pendo?

Choose Contentsquare for enterprise-scale insights that connect user behavior to business outcomes. With tagless, retroactive capture and Behavior Analytics + AI, you can get to the “why” across the full journey—then quantify impact by tying friction, UX, and performance issues to conversions and revenue.

Trusted by 3,000 enterprise and mid-market brands and 1.3+ million websites

Compare Contentsquare with:

CSQ Wordmark Black

Deeper insights into user behavior

Contentsquare gives you the bigger picture of user journeys, then lets you zoom in to learn more about individual pages and people. Combine with built-in feedback tools like surveys and user tests to understand what’s driving user actions.

Supports enterprise teams

Contentsquare can handle multiple brands, websites, and apps at once, even with high traffic. Its customizable workspaces, flexible integrations, and data privacy features help large, remote teams collaborate effectively.

Tie behavior to business impact

With the 1-click Impact Quantification tool, see how user behaviors are affecting your results. Identify trends in journey analysis, heatmaps, and form analytics, then instantly see how they affect conversions and sales. Compare successful vs. struggling audiences, and forecast how changing their journeys impacts results—all while your coffee’s still warm.

Pendo Logo

Lightweight insights only

Pendo’s lighter analytics are good for optimizing in-app guides, but won’t help you understand the nuances of user behavior and experiences.

Needs extra configuration to scale up

Pendo is great for product teams and in‑app messages but needs deeper configuration if you’re a larger company. While Contentsquare users are already taking action, you’re busy researching additional tools to help understand user behavior.

Work hard to predict revenue

Pendo is strong for tracking feature usage and driving in‑app adoption. But connecting those behaviors to revenue or other business impact metrics takes extra legwork.

Comparison table

Feature

CSQ Wordmark Black

Amplitude Logo

Fullstory logo

Pendo Logo

Mixpanel logo

Glassbox Logo

Quantum Metric Logo | Compare Hub

Session replay

Checkmark

Checkmark

Checkmark

⚠️

(varies)

Checkmark

Checkmark

Checkmark

Heatmaps

Checkmark

Checkmark

Checkmark

⚠️

(varies)

Checkmark

⚠️

(varies)

⚠️

(varies)

Journey analysis

Checkmark

Checkmark

⚠️

(limited)

⚠️

(limited)

⚠️

(limited)

⚠️

(varies)

Checkmark

Funnels

Checkmark

Checkmark

Checkmark
(basic)

Checkmark

Checkmark

Checkmark

Checkmark

Segments / cohorts

Checkmark

Checkmark

Checkmark

Checkmark

Checkmark

Checkmark

Checkmark

Retroactive analysis (no strict pre-tagging)

Checkmark

Checkmark

Checkmark

⚠️

⚠️

Checkmark

Checkmark

Product analytics (event-based)

Checkmark

Checkmark

⚠️

Checkmark

Checkmark

⚠️

⚠️

Digital experience analytics (DXA) focus

Checkmark

⚠️

Checkmark

⚠️

⚠️

Checkmark

Checkmark

Voice of Customer (surveys/feedback)

Checkmark

Checkmark

⚠️

(partners)

Checkmark

Cross

Checkmark

Checkmark

Error / friction signals (rage, dead clicks)

Checkmark

Checkmark

Checkmark

⚠️

Cross

Checkmark

Checkmark

Mobile app replay

Checkmark

Checkmark

Checkmark

⚠️

Checkmark

Checkmark

Checkmark

Privacy & masking controls

Checkmark

Checkmark

Checkmark

Checkmark

Checkmark

Checkmark

Checkmark

Enterprise governance & collaboration

Checkmark

Checkmark

Checkmark

Checkmark

Checkmark

Checkmark

Checkmark

Smart Capture is a key feature for us. It saves us considerable time, eliminates tracking errors, and allows us to focus on analyzing the data rather than setting up the tracking.

Sarah Lacroix
Global Head of Product Design, Criteo

I find myself answering questions I didn't even know I had.

Nick Smith
Principal Product Manager, Redfin

With Smart Capture, if I forgot to track it, CSQ tracked it anyway. If I get questions two months later, I never need to worry—because the data is there.

Matthew Gomes
Director of Marketing, OppLoans
Audi
+
4697
7
%

Audi boosts conversions by +7% through data-driven CRO with Contentsquare

Read Audi's story
Specsavers — Logo
+
7632
2
9674
4
%

increase in ecommerce purchase rate, +33% conversion rate of optics booking

Read Specsavers' story
[Asset] Customer story - Pirelli
+
3541
1
4874
4
%

increase in conversion rate

Read Pirelli's story
EasyJet
+
0327
7
.
5633
3
%

increase in revenue for this customer journey

Read Easyjet's story
John Lewis & Partners
+
2102
2
9767
7
.
2143
3
%

increase in engagement on campaign banners

Read John Lewis's story
Rhone
+
7913
3
5097
7
%

exceeding their targets and seeing sales up, year-on-year

Read Rhone’s story
Ocado
+
9736
6
0270
0
%

increase in average monthly Contentsquare users

Read Ocado's story
Admiral
+
0571
1
2485
5
%

QA analysis outcome score has gone up by 15% from 85% percent to 98%

Read Admiral’s story
  • Understand behavior—and act instantly

    See how users interact with every page. Visualize user behavior and optimize content for conversions and engagement.

    Discover Experience Analytics