7 Powerful AI-Based Tools for Advanced Analytics

Blog

We’ll admit: those of us who actively use data insights often feel overwhelmed by huge datasets and spreadsheets—and bogged down by the steps involved in analyzing them.

Luckily, artificial intelligence (AI) is here to take over the data analysis and processing tasks we don’t have time for or simply don’t want to do—and we’re not just talking about ChatGPT.

The best AI tools use machine learning (ML) algorithms and natural language processing (NLP) to make sense of your data sources—giving you actionable insights and suggesting solutions in a user-friendly interface, so you can make decisions faster, optimize your user experience and improve conversion rates.

This article was written by Jakub Spiryn, Content Manager at Brand24.

1. Hotjar: survey creation and user sentiment analysis

Hotjar (by Contentsquare) is a product experience insights suite that makes it easy for you to understand how customers use your website and web apps. It gives you the metrics you need to pinpoint what’s happening on your product—and the rich qualitative data you need to understand why.

Hotjar AI for Surveys lets you create surveys in seconds and gather user-based input about how to improve your website.

Simply identify the goal for your survey from a list of options, or type in one of your own—and AI creates questions for you. Send the AI-generated survey as-is—or customize it by changing the question types, editing the question or answer text, or adding images.

Once you’ve collected your survey responses, ask Hotjar’s AI assistant to analyze the results. With a click, create a report with a summary, key findings, quotes and next steps to share with your team.

Use Hotjar AI for Surveys to gain valuable insights about your page

Hotjar also lets you analyze hundreds or thousands of survey responses to discover how your users really feel.

Hotjar’s AI-powered sentiment analysis categorizes your survey’s open-text responses as positive, negative, or neutral. Head straight to the negative comments when you want to jump into problem-solving mode.

Sentiment analysis also helps you gain empathy for your users. As Hotjar’s CEO Mohannad Ali says:

“Empathy is what transforms digital experiences into human interactions. It’s what creates that bridge between technology and the needs of human beings.”

Hotjar’s sentiment analysis helps you understand your users’ pain points

Sound good? Try Hotjar for free. There’s a lifetime free plan to give you a basic understanding of user behavior.

💡Pro tip:
use more of Hotjar’s tools to get a comprehensive picture of your users, their needs, and their experience.

Dashboards provides a visual snapshot of your quantitative and qualitative data to help you make fast decisions
Feedback gives you the opportunity to hear what users really think about your site at each step in their journey
Heatmaps shows you how users click, scroll, and move on your page or web app, so you can find and remove friction
Recordings lets you watch individual users interact with your site to help you empathize with their experience
Engage makes it easy to set up and conduct user interviews to streamline your research process
Funnels shows you where and when users drop off, so you can improve your conversions
Trends helps you visualize your metrics to find patterns in user behavior

Watch a video about it here:

2. Contentsquare: frustration scoring

Contentsquare is an all-in-one digital experience analytics platform that lets you automatically capture behavioral and performance data on your website and apps in a secure way. One of the best parts of Contentsquare is that it offers AI-powered insights to help you quickly improve your customer journey.

Using advanced machine learning algorithms, Contentsquare ranks your sessions and pages where users experienced the most friction, based on their impact on experience, conversion, and revenue, and assigns them a Frustration Score.

Continuously monitoring the digital experience and promptly reacting to changes in the Frustration Score lets you proactively address issues, optimize user engagement, and maintain a seamless online experience, ultimately leading to improved customer retention and loyalty.

Request a demo to learn more.

Get a demo

Request a personalized demo with a digital experience expert!

Get a demo

💡
Pro tip:
use Contentsquare’s other products to fully understand your users’ digital experience. The platform includes

Customer Journey Analysis, which gives you color-coded visuals of how users progress through your site, so you can find opportunities for improvement
Product Analytics to understand multi-session user journeys across all of your websites, apps and other branded experiences, so you can improve retention and growth
Form Analysis to show you how users interact with on-site forms, so you can optimize the experience
Error Analysis, which helps you find and fix technical blockers and functional errors to create a seamless user experience
Speed Analysis to monitor web performance metrics and find the root cause of issues that impact conversion and bounce rates

Brand24 has moved from a simple media monitoring tool that just provided raw data—to an AI-powered social listening tool that provides AI-based solutions for your brand.

Main Brand24 dashboard featuring mentions for Microsoft. Source: Brand24.com

The media monitoring tool gathers all publicly available online mentions of your brand (or any given keyword—depending on your project) and uses AI data analysis to measure sentiment, social and non-social reach, and advertising value equivalent (AVE).

Analyzing user sentiment for Microsoft. Source: Brand24.com

The AI tool is useful for marketers, PR professionals, and business owners—anyone wanting to track what people say about your brand online and analyze how it impacts the business.

Additionally, Brand24 offers experimental AI-powered features—like topic, geo, and emotion analysis. But perhaps Brand24’s most advanced AI-powered feature is its AI report that provides meaningful insights about the brand’s health and reach. Brand24 is a paid tool, but you can grab a free 14-day trial and see if it works for you.

4. Microsoft Power BI: data visualization

Microsoft Power BI is a versatile data analysis suite for businesses who want to dig deeper into various metrics and insights, and improve their data-driven decision-making.

Microsoft Power BI gives you interactive visualizations and business intelligence capabilities with a simple interface and drag-and-drop functionality, so you can create your own reports and dashboards. Key features of the tool include data integration, data transformation and modeling, data visualization and advanced analytics.

Many of these features offer AI-powered capabilities. For example, the smart narrative visualization feature automatically creates text-based summaries of your charts and graphs. When added to a PowerPoint, this product summary updates each time you refresh the page.

Power BI is designed for a wide range of users with different roles and needs in an organization.

You can try Power BI with a free Microsoft Fabric Preview account.

If you’re a marketer with a social media marketing strategy, then you definitely need a management tool, so why not choose one that’s AI-powered?

Sprinklr is a conversational and generative AI platform that does everything that a regular social media management tool does, plus has a few AI features available for subscribers.
The first one is the AI assistant that writes your posts for you. The other, surely more interesting for this article’s readers, is the AI-based data analysis tool.

Sprinklr also has a data analysis tool that includes social listening, product insights, and benchmarking. Basically, it gives you everything you need to gain valuable insights about the state of your social media platforms and how they benchmark against your competition.

You can get a 90-day trial for free.

6. SimilarWeb: advanced competitor analysis

The next on the list is SimilarWeb, a well-known analytics tool for competitor analysis.
SimilarWeb uses
advanced techniques such as machine learning to predict basic metrics such as your number of visitors, bounce rate, pages per visit, or average visit duration on almost any given website. It also provides data about companies, such as the number of employees, location or annual revenue (if publicly available).

The platform’s AI assistant, called SimilarAsk™, answers users’ analytics questions. Combined with an AI model like OpenAI, the tool lets you quickly locate insights within SimilarWeb. For example, when you type a question into the navigation bar, SimilarAsk responds with a list of pages in the platform that provide you with relevant data.

7. Optimizely: A/B testing

All marketers should know the great power of A/B testing, and Optimizely is here to help.

Whether your product is already on the market, a new feature has just been introduced, or you’re still developing a Minimum Viable Product (MVP), conducting A/B testing (or multivariate testing) is certainly worth your while. This approach helps you determine which version of your product or feature is more favored by users and which leads to higher conversion rates.

Optimizely is a huge platform dedicated to just that—testing your web designs and content. You can run multiple tests and observe the results to choose the best version.

Optimizely also has an abundance of AI-powered features that help you iterate content better and faster. The platform’s smart AI assistant, Opal, generates and tags images and creates copy and content.

Which AI analytics tool should you use?

The tools above give you a basic understanding of what working with artificial intelligence and machine learning models looks like. Now that you know the different feedback analyses, advanced AI insights, and data processing methods, you can elevate your data analysis strategy and implement AI in your workflow.

Choose one AI data analytics suite or combine them for better results (if your budget allows it). Some data analysts prefer to use only one AI tool for precise results; others like to compare different AI-based insights.

“AI enhances the understanding of the customer by analyzing large amounts of data from different sources. The more you consume in terms of data about your customer and analyze them, the more you develop a deeper understanding.” –Mohannad Ali, CEO at Hotjar by Contentsquare

FAQs about AI tools for advanced analytics

What are AI tools?

AI tools are applications that use artificial intelligence technologies to perform specific tasks or solve problems. These tools leverage various aspects of AI, such as machine learning, natural language processing, computer vision, and neural networks, to automate, enhance, or streamline processes.

How is AI used in data analysis?

You can leverage artificial intelligence and machine learning algorithms in various data analysis tasks to process the data faster and better. AI tools for data analysis help you understand the information better and provide you with valuable insights about your projects.

There are numerous ways you can use AI in data analysis. To name a few:

Automated data processing.
AI algorithms automate the process of data cleaning, transformation, and integration. This is particularly useful if you’re handling large volumes of data, because manual processing would be time-consuming and prone to error.
Pattern recognition. AI, particularly machine learning, excels at identifying patterns and correlations within complex datasets that might not be apparent to human analysts. This capability is crucial in areas like market analysis, fraud detection, and customer behavior analysis.
Predictive analytics. AI algorithms use historical data to predict future events. This is widely used in stock market forecasting, demand forecasting in retail, and predicting customer churn in telecommunications and other service industries.
Natural Language Processing (NLP). NLP allows AI systems to analyze text data, including social media posts, customer reviews, and open-ended survey responses, providing insights into public sentiment, market trends, and customer preferences.
Anomaly detection. AI is adept at detecting outliers or anomalies in data, which is essential for fraud detection in finance, identifying rare events in healthcare data, or monitoring network security for unusual activities.
Data visualization. AI tools aid in creating more effective data visualizations, helping you uncover insights from data that you might overlook in traditional plots or charts.
Optimization. AI algorithms, especially in operations research, help you find optimal solutions for complex problems like route planning, inventory management, and resource allocation.

Get a demo

Request a personalized demo with a digital experience expert!

Get a demo

Author

Jakub Spiryn

I’m a content management and SEO expert at Brand24. I’m also an amateur DJ, former radio host, and casual photographer with a soft spot for analog pictures. Connect with me on LinkedIn to talk about marketing, new technologies, or get a music recommendation ♫