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Find & Fix Errors

Stop frustrations at the source

Identify and quantify user frustrations instantly thanks to real-time alerts and laser-focused experience insights.

User Journeys Illustration, Showing connected paths between three cards, card one contains user data, card two contains an open eye and card three contains an Ex.
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Find & Fix Errors

Find and fix user frustrations, fast

  • Icon — Connect
    Transform customer experiences

    Find out about user experience errors quickly and automatically with AI-powered real-time alerts, simple dashboards, and actionable insights.

  • Icon — Snapshot
    Focus on what matters most

    Improve your team’s efficiency by uncovering the most impactful sources of user frustration and getting the information you need to fix them—fast.

  • Icon — Bar Chart Trend
    Improve business outcomes

    Improve brand sentiment with frictionless and continuously enhanced user Journeys. The result? More conversions, loyalty, and revenue.

Get to the root causes and real contexts

Without Contentsquare

Without visibility or context into the issues that cause frustration and impact metrics, there’s no way to prioritize fixes or improvements. Back-end tech teams are left in the dark while user feedback is difficult to quantify, hard to understand, and impossible to action.

With Contentsquare

Our all-in-one experience platform helps you find out the cause and context behind user frustrations—in real-time. Understand how technical issues impact conversion and bounce rates, and empower your marketing and tech teams to align on common insights.

How the Cotton On Group uses Contentsquare to enhance CX and accelerate customer-centric initiatives

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How the Cotton On Group uses Contentsquare to enhance CX and accelerate customer-centric initiatives — Cover Image
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How Rhone uses Contentsquare to elevate its digital experience and smash its seasonal sales targets

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Make sense of customer feedback

Without context, acting on customer feedback becomes a stab in the dark. Get the insights you need to act fast—and with confidence.

Remove conversion roadblocks

From slow load times to errors, find out when frustrations are happening, how much they’re costing, and what’s needed to fix them.

Prioritize the errors impacting your business

See the issues and frustrations you wouldn’t usually be aware of. Then prioritize improvements that improve brand sentiment and maximize business impact—engagement, revenue, lifetime value… the list goes on.

And it doesn’t end there

Journeys
Optimize user journeys

See how visitors progress through your site or app, from start to finish, across multiple sessions.

Digital Marketing - Conversion Rates
Improve conversion rates

Increase conversions by designing the right digital experience for every customer.

Optimize-users who converted
Increase lifetime value

Maximize revenue from each customer relationship by increasing customer lifetime value.

AB Testing Cards
Boost A/B testing results

Increase A/B testing win rates and quantify impact on conversion rates and revenue.

Design & UX - Feedback
Turn feedback into action

Get continuous feedback at every step of the user journey with AI-powered Surveys.